About
Highly organized Virtual Administrative Assistant with 3+ years of experience optimizing administrative processes, managing complex schedules, and enhancing communication for executive teams. Proven ability to leverage digital tools to streamline operations, reduce retrieval times by 40%, and improve compliance, consistently delivering high-quality support in fast-paced environments.
Work
Remote, Nigeria, Nigeria
→
Summary
Directed comprehensive administrative support for FEABS Administrative Services LTD, enhancing operational efficiency and leadership decision-making.
Highlights
Managed executive communications, overseeing 100+ weekly emails and client calls, ensuring timely responses and maintaining professional client relationships.
Coordinated and facilitated over 50 virtual meetings, managing all logistics from calendar invites to post-meeting follow-ups, ensuring seamless executive schedules.
Implemented a refined document management system using Google Drive and CRM tools, decreasing document retrieval time by 40% and improving data accessibility.
Authored 15+ weekly reports and presentations, providing critical data analysis and well-organized documentation to support leadership decision-making.
Lagos, Lagos State, Nigeria
→
Summary
Provided essential administrative and operational support at Ken Medical Diagnostic Centre, ensuring regulatory compliance and enhancing patient care workflows.
Highlights
Maintained 200+ confidential patient records and billing documents, achieving 100% compliance with medical regulatory standards.
Delivered comprehensive daily executive support, including meticulous travel coordination and intricate scheduling for senior staff.
Addressed and resolved 80+ monthly patient inquiries via multiple channels, enhancing patient satisfaction through empathetic and clear communication.
Developed and optimized clinical documentation processes and administrative workflows, resulting in over 6 hours of weekly time savings for medical staff.
Languages
English
Skills
Technical Skills
Google Workspace, Microsoft 365, Slack, Trello, Asana, Zoom, Calendly, Canva, Hubspot, CRM Tools.