Evans Kitonga
Information Technology Student | IT Support Specialist
Nairobi, KE.About
Highly motivated and results-oriented Information Technology student with a strong foundation in software applications, system installations, and comprehensive IT support, graduating September 2025. Eager to leverage proven analytical and problem-solving skills, honed through practical experience in troubleshooting and system optimization, to drive operational efficiency in a dynamic professional IT environment. Committed to continuous learning and contributing to technology-driven solutions.
Work
Kenya Industrial Estates
|IT Attaché
Nairobi, Nairobi Area, Kenya
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Summary
Supported IT operations and staff productivity as an IT Attaché, contributing to system stability and efficient software deployment for a government parastatal.
Highlights
Resolved over 50 software and hardware issues, minimizing system downtime and ensuring continuous operational flow for staff.
Provided direct IT support to 30+ employees, enhancing user experience and resolving technical queries to maintain smooth daily operations.
Successfully installed and updated Microsoft Office Suite and other critical software applications across 20+ company systems, ensuring up-to-date functionality and security.
Gained practical experience in fundamental networking, system configurations, and IT asset management, improving foundational understanding of infrastructure upkeep.
Assisted in implementing basic system security protocols, contributing to the protection of company data and maintaining system integrity.
Volunteer
Christian Union
|IT Ministry Member
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Summary
Managed technical and digital media aspects for the Christian Union, enhancing event delivery and online presence through IT and creative support.
Highlights
Managed audiovisual operations for over 15 church events, including projector setup and livestreaming services, reaching an audience of 200+ attendees per event.
Designed and produced 30+ digital posters and managed content for social media, increasing organizational outreach and engagement by 25%.
Maintained and updated the Christian Union website, ensuring timely information dissemination and an accessible online platform for members.
Applied and developed technical skills in IT project execution, including troubleshooting and content management, directly supporting organizational goals.
Education
University of Embu
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Bachelor of Science
Information Technology
Makueni Boys High School
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Kenya Certificate of Secondary Education (KCSE)
Secondary Education
Languages
English
Skills
Technical Skills
Microsoft Office Suite, Software Installation, Hardware Troubleshooting, Networking Fundamentals, System Configuration, IT Asset Management, System Security Protocols, Adobe Photoshop, Adobe Premiere Pro, Website Management (Content Update), Livestreaming, Digital Content Management.
Soft Skills
Problem Solving, Analytical Skills, Communication, Teamwork, Interpersonal Skills, Multitasking, Time Management, Collaboration.
Interests
Technology & Innovation
New Technologies, IT Solutions, Continuous Learning.
Creative Arts
Video Editing, Graphic Design.
Personal Development
Travelling, Cultural Immersion, Professional Networking.