FADILAT QUEEN MUSA

Digital Marketing & Communications Specialist
Abuja, NG.

About

Dynamic and results-driven professional with a Bachelor's Degree in History and International Studies, offering a unique blend of digital marketing, creative design, and public relations expertise. Proven ability to drive online engagement, manage social media, and craft compelling content, honed through remote work and entrepreneurial ventures. Eager to leverage strong communication, cross-cultural understanding, and a passion for business development to contribute to an innovative organization.

Work

OZARP Health Limited
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Remote Creative Designer

Remote, Federal Capital Territory, Nigeria

Summary

Led remote creative design initiatives for OZARP Health Limited, focusing on developing engaging visual content and enhancing brand presence across digital platforms.

Highlights

Designed compelling visual assets for digital marketing campaigns, contributing to enhanced brand visibility and user engagement.

Utilized advanced creative design tools, including Canva and AI-powered solutions, to produce high-quality graphics and multimedia content.

Collaborated effectively with marketing teams to ensure visual brand consistency and optimize content for diverse online channels.

Expertnaire platform
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Remote Digital Marketer and Copywriter

Remote, Federal Capital Territory, Nigeria

Summary

Operated as a remote digital marketer and copywriter on the Expertnaire platform, delivering strategic content and marketing solutions for diverse clients.

Highlights

Developed and executed comprehensive digital marketing strategies, including SEO-optimized content and email campaigns, for multiple clients, driving lead generation.

Authored compelling copy for websites, social media, and advertisements, resulting in improved conversion rates and brand messaging clarity.

Utilized AI-powered tools for content creation and marketing analysis, significantly enhancing efficiency and campaign effectiveness across projects.

Owejicom Nigeria Limited
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Social Media Handler and PR

Abuja, Federal Capital Territory, Nigeria

Summary

Directed social media content and public relations efforts for Owejicom Nigeria Limited, driving online engagement and brand visibility.

Highlights

Managed and optimized social media presence across multiple platforms, increasing audience reach and engagement by leveraging trending content strategies.

Executed targeted PR campaigns to enhance brand image and foster positive relationships with key stakeholders.

Developed engaging content strategies that resonated with target audiences, directly supporting overall marketing objectives and brand growth.

SPIL CNG Schematics
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PR Manager and Customer Service Agent

Abuja, Federal Capital Territory, Nigeria

Summary

Managed public relations and customer service operations for SPIL CNG Schematics, enhancing brand reputation and ensuring positive client interactions.

Highlights

Managed comprehensive public relations strategies, improving brand perception and stakeholder engagement through targeted communication initiatives.

Addressed customer inquiries and resolved complex issues efficiently, achieving high satisfaction rates and fostering client loyalty.

Developed and disseminated key messages, contributing to a cohesive brand narrative across all communication channels.

GOA Superstores
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Cashier

Abuja, Federal Capital Territory, Nigeria

Summary

Managed daily sales transactions and provided customer service as a Cashier at GOA Superstores, ensuring efficient and accurate payment processing.

Highlights

Processed customer transactions accurately and efficiently, handling an average of 100+ transactions daily while maintaining high customer satisfaction.

Managed cash and card payments, ensuring daily reconciliation and strict adherence to financial procedures.

Provided friendly and helpful customer service, contributing to a positive shopping experience and fostering repeat business.

GOA Superstores
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Sales Representative

Abuja, Federal Capital Territory, Nigeria

Summary

Engaged with customers and drove product sales as a Sales Representative for GOA Superstores, contributing to revenue targets and customer satisfaction.

Highlights

Achieved consistent sales targets by effectively presenting products and addressing customer needs, contributing to overall store revenue.

Developed strong interpersonal and communication skills through daily customer interactions, enhancing client relationships and trust.

Maintained an organized sales floor and supported inventory management, ensuring product availability and an optimal shopping environment.

Jonmax Computer Center
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Computer Instructor

Abuja, Federal Capital Territory, Nigeria

Summary

Instructed students on fundamental computer skills and software applications at Jonmax Computer Center, fostering digital literacy.

Highlights

Taught essential computer literacy, including the full Microsoft Office suite, to diverse groups of students, enhancing their technical proficiency.

Provided hands-on support and troubleshooting for various software applications, ensuring a productive and engaging learning environment.

Developed strong communication and instructional abilities while guiding students through practical exercises and skill development.

Education

Ambrose Alli University
Ekpoma, Edo State, Nigeria

Bachelor's Degree

History and International Studies

Courses

Diplomacy

Comparative Politics

International Law

Modern Languages (French Major)

Shaka Momodu Memorial College
Abuja, Federal Capital Territory, Nigeria

Senior School Certificate Examination (SSCE)

General Studies

Ideal Nursery and Primary School
Abuja, Federal Capital Territory, Nigeria

First School Leaving Certificate (FSLC)

Primary Education

Languages

English
French
Spanish
Italian

Certificates

NYSC Certificate

Issued By

National Youth Service Corps (NYSC)

ICPCCDS Certificate

Issued By

ICPCCDS

Skills

Digital Marketing

Digital Marketing Strategy, Search Engine Optimization (SEO), Social Media Management, Content Marketing, Copywriting, AI-Powered Marketing, Customer Relationship Management (CRM) Tools, Lead Generation.

Creative Design

Graphic Design, Visual Content Creation, Canva, AI-Powered Design Tools, Brand Development.

Communication & Interpersonal

Public Relations (PR), Customer Service, Client Relations, Cross-Cultural Communication, Oral Communication, Written Communication, Active Listening, Interpersonal Skills.

Business & Operations

Sales, Attention to Detail, Problem Solving, Teamwork, Self-Motivation, Target Orientation, Time Management, Flexibility, Resourcefulness.

Software & Tools

Microsoft Office Suite, Canva, AI Tools (Design & Marketing), CRM Tools.

Event Management & Arts

Catering, Bead Making, Event Planning, Decoration.

Interests

Hobbies

Reading, Research, Tourism.