About
A strategic and results-oriented Lean Transformation Leader with over 12 years of experience driving Value Stream improvements and operational excellence for organisations serving in complex, highly-regulated financial services environments
An experienced and trusted partner to senior stakeholders, linking strategic intent to operational delivery through the deployment of Lean standards and problem-solving frameworks.
Proven track record of coaching leaders at all levels to sponsor and sustain continuous improvement culture, delivering multi-million dollar efficiencies while fostering a high-performance culture.
Key Certifications
AI For Everyone
Issued By
DeepLearning.AI
Certified Six Sigma Green Belt (CSSGB)
Issued By
ASQ
Alteryx Designer Core Certification
Issued By
Alteryx
Microsoft Power Up Program: Power Platform Course Completion
Issued By
Microsoft Power Up Program
SS&C Blue Prism Robotic Process Automation Professional Certificate
Issued By
SS&C Blue Prism
Skills & Core Competencies
Data, Analytics & Insights
Data Engineering: Data Extraction, Transformation & Loading (ETL) and Data Analysis., Visualization: Advanced Reporting Dashboard creation and Performance Reporting., Technical Tools: Alteryx, Power BI, and Microsoft Power Platform (Power Apps, Power Automate)..
Tools & Technologies
Collaboration & Mapping: Visio, Miro , and Lucid., AI & Productivity: Microsoft Co-Pilot.
Service Transformation & Governance
Project Leadership: End-to-end Project & Program Management, Agile methodologies, and Business Case Management., Change & Risk: Change Management, Risk Management, and Organizational Culture Awareness., Strategic Execution: Strategy Articulation & Execution, Business Planning, and Team Organization & Management..
Operational Excellence
Methodologies: Lean Six Sigma, Value Stream Mapping, Kaizen Facilitation, Design Thinking, and Business Process Engineering, Process Optimization: Root Cause Analysis, Business Process Management (BPM), and Process Automation., Capability Building: Lean Coaching, Workshop Facilitation, and Performance Management..
Work
FIS Global
|Operational Excellence & Transformation Leader
London, England
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Summary
Leading enterprise strategic initiatives to optimize corporate service delivery and "ways of working" for a Fortune 500 financial technology leader.
Highlights
Led the end-to-end deployment of strategic transformation initiatives, releasing over $1 million in process efficiencies and automation savings for the Capital Markets and Banking division.
Developed an enterprise-wide Process Taxonomy and performance management framework, enabling data-driven identification of value adding improvement opportunities for senior leadership.
Acted as a champion for Lean, coaching senior managers on continuous improvement routines to ensure the sustainability of automated and streamlined processes.
Redesigned the innovation operating model, upskilling teams in Root Cause Problem Solving to deliver measurable productivity gains across the organisation.
Stakeholder Influence: Partnered with PMO and global department heads to translate strategic intent into actionable execution plans, ensuring alignment across a complex matrixed organization.
SC Johnson
|Process Excellence Lead (EMEA Business Operations)
Surrey, England
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Summary
Directed a continuous improvement (CI) roadmap for the EMEA Shared Service Centre, focusing on optimizing business processes rather than production lines.
Highlights
Established strong partnerships with Business Unit leaders across EMEA to execute a portfolio of 100+ Continuous Improvement (CI) projects, aligning operational health with client satisfaction
Embedded a sustainable transformation culture by coaching and mentoring 18 "Process Excellence Champions" and upskilling 100+ analysts in Lean tools, Design Thinking, and VSM principles.
Designed and executed a dedicated CI program for Supply Planning, focusing on Value Stream health, benefits tracking, and the elimination of operational bottlenecks.
Built real-time Power BI tracking systems to measure performance and report value realization directly to Senior Leadership, increasing accountability for transformation outcomes.
Workforce Africa
|Business Operations Manager (Change & Scale)
Lagos, Nigeria
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Summary
Managed the operational transition of a service-based startup across 20+ countries, focusing on standardizing corporate procedures to support a 110% revenue growth.
Highlights
Led the cross-functional delivery of a major brand and operational transition (African Ally to Workforce Africa), ensuring minimal disruption to service delivery.
Redesigned core subsidiary workflows, improving deliverable accuracy by 95% through the removal of operational silos and manual bottlenecks.
Managed day-to-day operational workflows with a strict focus on growth and process improvement, ensuring all international initiatives aligned with strategic profitability goals.
PwC Nigeria
|Management Consultant (Associate, Senior Associate & Manager)
Lagos, Nigeria
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Summary
Provided expert advisory and transformation services, leading large-scale process reengineering and strategic cost reduction initiatives for major insurance and financial services institutions.
Highlights
Led the end-to-end design of Shared Service Centres (SSC) for two major financial conglomerates (with Insurance subsidiaries), projecting multi-million dollar savings through operational consolidation.
Redesigned enterprise processes, leveraging Value stream mapping sessions, for a leading industrial bank, resulting in a 50% reduction in credit processing timelines.
Achieved up to 1,000 basis points reduction in Cost-to-Income ratio for a retail bank by implementing Lean methodologies and process automation, saving up to 87% in processing time.
Delivered between 32% and 40% in cost savings for commercial and Pan-African banks through strategic optimization of operational spend items.
Facilitated strategic workshops to align senior stakeholders on "Fiercest Competitor" strategies, translating external threats into internal process improvements.
Education
Ahmadu Bello University
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Bachelor's Degree
Geography