About
Highly motivated and detail-oriented professional with a strong foundation in banking operations, compliance, and administrative management. Proven ability to enhance customer satisfaction, ensure financial accuracy, and streamline processes, leveraging expertise in financial product promotion, regulatory adherence, and organizational efficiency to drive positive outcomes.
Work
Snow Microfinance Bank
|Banking/Compliance Officer
Lagos, Lagos, Nigeria
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Summary
Currently serves as a Banking/Compliance Officer, managing daily financial operations, ensuring regulatory adherence, and enhancing customer satisfaction within a microfinance setting.
Highlights
Managed customer inquiries and resolved issues promptly, enhancing client satisfaction and providing expert guidance on diverse banking products.
Executed daily cash and check transactions with meticulous accuracy, verifying authenticity and updating customer accounts to maintain robust financial integrity.
Actively promoted and onboarded clients to various banking products, including savings accounts and loans, contributing to portfolio growth and expanded client engagement.
Ensured daily cash balance reconciliation, consistently achieving 100% accuracy in end-of-day reports and minimizing operational discrepancies.
Maintained strict adherence to bank policies, procedures, and regulatory requirements, including Anti-Money Laundering (AML) and fraud prevention protocols, effectively mitigating compliance risks.
Peace Model College
|Administrative Assistant/Science Teacher
Abeokuta, Ogun, Nigeria
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Summary
Served as an Administrative Assistant and Science Teacher, effectively managing office operations and facilitating student learning in science subjects.
Highlights
Managed daily office operations, optimizing supply inventory and equipment maintenance to ensure a highly efficient and organized work environment.
Developed and maintained comprehensive data entry and filing systems, significantly improving record accessibility and overall administrative efficiency.
Coordinated and prepared materials for various meetings, ensuring timely scheduling and seamless execution for school leadership and staff.
Delivered engaging science lessons to students, fostering an understanding of complex concepts and contributing to academic development.
Federal Institute of Industrial Research
|Research Intern
Lagos, Lagos, Nigeria
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Summary
Conducted scientific research and analysis, focusing on the properties of aromatic and pesticidal plants.
Highlights
Conducted in-depth scientific research and analytical studies on aromatic and pesticidal plants, contributing valuable data to ongoing projects.
Utilized laboratory techniques to analyze plant properties, ensuring accurate data collection and adherence to research protocols.
Education
ALX Africa
Certificate
Virtual Assistance
Kwara State University
BSc
Industrial Chemistry
Altschool Africa
Diploma
Product Management
Languages
English
Skills
Interpersonal Skills
Emotional Intelligence, Adaptability, Flexibility, Verbal Communication, Written Communication, Relationship Management, Listening, Comprehension.
Organizational Skills
Attention to Detail, Time Management, Data Management, Scheduling, Record Keeping, Office Management.
Office Productivity
Google Workspace, Microsoft Office Suite, Data Entry.
Banking Operations
Cash Handling, Check Verification, Account Management, Product Promotion, Sales, Financial Reconciliation.
Compliance
AML (Anti-Money Laundering), Fraud Prevention, Regulatory Adherence, Policy Enforcement.
Customer Service
Inquiry Resolution, Complaint Management, Client Guidance, Client Relationship Management.
Research & Analysis
Scientific Research, Data Analysis, Laboratory Techniques, Chemical Analysis.