OMOSUYI FREDERICK COLLINS .T.

Senior Operations & Human Resources Leader
Lagos, NG.

About

Highly accomplished and results-driven professional with over 15 years of progressive experience across operations, human resources, sales & marketing, and financial administration. Proven ability to optimize contract management, drive HR strategies, and enhance business development, consistently exceeding organizational goals and fostering a high-performance culture. Seeking to leverage diverse expertise to lead strategic initiatives and deliver significant impact in a dynamic leadership role.

Work

Servtrust Limited
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Support Services Contract Manager

Lagos, Lagos State, Nigeria

Summary

Manages and optimizes client contracts and support services staff, ensuring high client satisfaction and efficient operational delivery.

Highlights

Cultivated strong client relationships, managing multiple contracts to consistently exceed expectations and drive business retention.

Directed full-lifecycle recruitment, onboarding, and placement of support services staff, aligning talent acquisition with client manpower requirements.

Administered monthly contract schedules and billing processes, ensuring accurate invoicing and timely submission to clients.

Managed comprehensive payroll administration for support services staff, ensuring accurate and timely compensation across assigned contracts.

Enhanced staff welfare programs and promptly resolved employee complaints, fostering a supportive and productive work environment.

Executed precise salary computations and online payments for staff, ensuring 100% payment accuracy and timely disbursement.

Developed and maintained robust documentation and filing systems for staff information, improving data retrieval efficiency.

Facilitated effective communication with client representatives, resolving contract and staff-related issues to maintain operational harmony.

NICON Hotels VGC
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Human Resources Manager

Lagos, Lagos State, Nigeria

Summary

Managed comprehensive human resources functions, including workforce planning, talent acquisition, training, and employee relations for a hotel environment.

Highlights

Streamlined hotel work structures by updating job requirements and descriptions across all positions, enhancing organizational clarity and efficiency.

Orchestrated full-cycle talent management, including recruitment, selection, orientation, coaching, and training for all hotel staff.

Developed and delivered robust induction, orientation, and training programs for new hires, ensuring rapid integration and productivity.

Led conflict resolution efforts and ensured 100% compliance with employment laws and regulations, mitigating legal risks for the hotel.

Coordinated and oversaw all staff training and development programs, fostering continuous professional growth and skill enhancement.

Collaborated with hotel management to design and implement equitable compensation and incentive structures, improving staff retention and motivation.

Maintained meticulous historical Human Resources records through a proper filing system, ensuring accurate and prompt information retrieval.

NICON Hotels VGC
|

Head; Sales & Marketing

Lagos, Lagos State, Nigeria

Summary

Spearheaded sales and marketing strategies, driving revenue growth, market penetration, and customer acquisition for the hotel.

Highlights

Developed and executed strategic and operational sales and marketing plans, achieving key hotel objectives and market share growth.

Managed the recruitment, training, and performance of sales and marketing teams, enhancing team capabilities and sales effectiveness.

Achieved financial objectives by accurately forecasting sales requirements, managing budgets, analyzing variances, and implementing corrective measures.

Identified and capitalized on market opportunities by analyzing customer needs, competitor landscapes, and developing targeted marketing strategies.

Enhanced product and service marketability and profitability through strategic development and improved service delivery.

Successfully negotiated and closed profitable business deals with clients, contributing directly to hotel revenue generation.

Expanded customer base by acquiring new clients and nurturing existing relationships, driving sustainable business growth.

Global Fleet Oil & Gas Ltd
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Business Development Officer

Lagos, Lagos State, Nigeria

Summary

Identified and developed viable business opportunities, analyzing market strategies and financial capabilities to drive organizational growth.

Highlights

Proactively identified and explored potential viable business opportunities, aligning with organizational growth objectives.

Conducted comprehensive screening of potential business deals, evaluating marketing strategies, financial viability, and resolving internal priorities.

Cultivated and sustained strong business relationships with key partners and clients, fostering collaborative growth and expanding networks.

Developed effective negotiation strategies and integrated contract requirements to achieve mutually beneficial outcomes.

Identified and assessed inherent business risks, recommending proactive mitigation strategies to safeguard organizational interests.

Successfully closed new business deals, coordinating seamless contract integration with operational teams to ensure smooth execution.

Solid Fortune Bureau De Change Ltd
|

Head, Accounts/ Admin

Lagos, Lagos State, Nigeria

Summary

Directed accounting and administrative functions, ensuring regulatory compliance, financial integrity, and efficient resource deployment.

Highlights

Ensured 100% compliance with Central Bank of Nigeria (CBN) policies and financial regulations, minimizing regulatory risks.

Maintained rigorous adherence to professional accounting and financial management standards, upholding financial integrity.

Reviewed and enhanced accounting and financial reporting systems, ensuring full compliance with established accounting standards.

Supervised and coordinated accounting staff across head office and branches, ensuring consistent application of proper accounting standards.

Guaranteed the reliability and integrity of financial management information systems and reports, providing accurate data for decision-making.

Supervised treasury and cash flow operations, optimizing resource deployment for cost-effectiveness and efficiency.

Ensured timely payment compliance for annual CBN license renewals and monthly BDC Association subscriptions.

Managed external audit processes, overseeing the compilation and successful completion of statutory audits.

Solid Fortune Investment
|

Accounts Officer

Lagos, Lagos State, Nigeria

Summary

Managed daily financial transactions, payroll computations, and maintained accurate accounting records in compliance with standard principles.

Highlights

Maintained accurate daily recording and balancing of all financial transactions, ensuring data integrity and reconciliation.

Computed staff payroll accurately and maintained strict confidentiality of all payroll information.

Ensured all accounting information was properly recorded and securely maintained, facilitating audit readiness.

Administered timely and accurate salary payments and payslip distribution to all staff.

Adhered to Standard Accounting Principles, ensuring full compliance in all financial operations.

Education

Ahmadu Bello University
Zaria, Kaduna State, Nigeria

MBA (In view)

Business Administration

Ambrose Alli University
Ekpoma, Edo State, Nigeria

B.Sc (Hons)

Business Administration

Grade: 2nd Class Lower

Certificates

Professional Practising Licence

Issued By

Chartered Institute of Administration

Fellow, Chartered Institute of Administration (FCIA)

Issued By

Chartered Institute of Administration

Associate Member, Chartered Institute of Administration (ACIA)

Issued By

Chartered Institute of Administration

Skills

Management & Leadership

Contract Management, Human Resources Management, Operations Management, Team Leadership, Conflict Resolution, Strategic Planning, Performance Management, Staff Training & Development.

Business Development & Sales

Business Development, Client Relationship Management, Sales Strategy, Market Analysis, Negotiation, Revenue Growth, Account Management.

Financial & Administrative

Financial Administration, Payroll Management, Budget Management, Regulatory Compliance (CBN), Financial Reporting, Asset Management, Logistics, Data Documentation & Retrieval, Accounting Standards.

Software & Tools

Microsoft Office Suite (Word, Excel, PowerPoint), Human Manager, D-Track Applications.

Core Competencies

Analytical Thinking, Problem Solving, Communication, Interpersonal Skills, Self-Motivation, Adaptability, Integrity, Results-Oriented.

Projects

Leadership as a Tool to Achieve Organisational Goals

Summary

Comprehensive project work conducted for the Chartered Institute of Administration, exploring the critical role of leadership in driving organizational success and goal attainment.

Cash Inducement as a Motivating Factor in Labour Efficiency

Summary

B.Sc Research Work investigating the impact of financial incentives on labor efficiency and productivity within an organizational context.