About
Highly accomplished and results-driven professional with over 20 years of extensive experience in IT, project management, engineering, and operations leadership. Proven expertise in spearheading cross-functional teams, delivering high-quality technical solutions, and driving significant business growth. Adept at strategic fundraising, comprehensive risk assessment, process optimization, and ensuring exceptional client satisfaction across diverse industries, positioning for senior leadership roles.
Work
INFINITILITY TECH LTD
|Manager
Amman, Amman, Jordan
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Summary
Led IT infrastructure and cloud solution development, enhancing operational efficiency and digital experiences for INFINITILITY TECH LTD.
Highlights
Spearheaded the design and implementation of scalable IT infrastructure and cloud solutions (AWS, Google Cloud, Azure), enhancing system performance and reliability.
Developed AI-powered chatbots and automation tools, significantly streamlining customer support processes and enhancing operational efficiency.
Led API integrations for payment gateways, CRM systems, and third-party platforms, ensuring seamless connectivity and interoperability for critical business operations.
Managed social media campaigns, content creation, and branding strategies, driving measurable audience engagement and fostering brand loyalty.
Oversaw UI/UX design projects, creating visually compelling and user-centric digital experiences that improved user adoption and satisfaction.
Implemented robust cybersecurity measures, including advanced threat detection, firewalls, and compliance protocols, safeguarding critical business data.
Hybrid Engineering LLC
|Manager
N/A, N/A, US
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Summary
Managed IT projects and business development initiatives, driving significant funding and revenue growth for Hybrid Engineering LLC.
Highlights
Raised 32% in funding through strategic fundraising and rigorous risk assessment initiatives, securing essential capital for business expansion.
Led project development teams to deliver client-centered IT solutions across diverse industries, ensuring high client satisfaction and project success.
Developed and implemented comprehensive business strategies, achieving measurable growth in revenue and market share.
Recruited top talent and fostered a high-performance team culture, enhancing productivity and collaborative project delivery.
BT-Applied Technology (Saudi Ben Laden Group)
|Project Manager
N/A, N/A, Saudi Arabia
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Summary
Managed large-scale construction projects, overseeing a 400+ workforce and ensuring adherence to safety, quality, and cost objectives for BT-Applied Technology.
Highlights
Managed a workforce of 400+ employees across construction projects, ensuring strict adherence to safety, quality, and cost objectives.
Coordinated effectively with principal contractors to resolve complex project challenges, ensuring timely delivery and minimizing disruptions.
Authored comprehensive inquiry reports outlining issues, proposed solutions, and recommended corrective actions, improving project transparency and decision-making.
Oversaw all project submittals, including Method Statements, Quality Plans, Safety Plans, and Schedules, ensuring compliance with industry standards.
Saudi Red Crescent Authority
|Project Manager
N/A, N/A, Saudi Arabia
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Summary
Directed IT/Communications strategies and managed a $60 million departmental budget, enhancing emergency response coordination for Saudi Red Crescent Authority.
Highlights
Developed and executed IT/Communications strategies, aligning initiatives with organizational goals and enhancing operational efficiency.
Directed a departmental budget of $60 million, ensuring financial targets were met and optimizing resource allocation for critical projects.
Established seamless communication protocols between medical and IT departments, significantly improving emergency response coordination and data flow.
Negotiated and managed service-level agreements (SLAs) with internal and external stakeholders, ensuring high-quality service delivery and strong partnerships.
Advanced Communication & Electronic Systems Co. Ltd (ACES)
|Projects Manager
N/A, N/A, Saudi Arabia
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Summary
Managed telecommunications projects, ensuring timely delivery, KPI monitoring, and adherence to industry standards for ACES.
Highlights
Ensured comprehensive project scoping, planning, and delivery within strict deadlines and functionality requirements, consistently meeting project milestones.
Monitored key performance indicators (KPIs) and collaborated with development teams to mitigate risks and dependencies, optimizing project workflows and outcomes.
Successfully delivered complex GSM, RF, and 3G telecommunications projects, adhering to stringent corporate and industry standards.
Middle East Co. For Home Appliances Manufacturing
|Production Manager
Amman, Amman, Jordan
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Summary
Boosted production efficiency, coordinated annual plans, and managed QA/QC processes for Middle East Co. For Home Appliances Manufacturing.
Highlights
Boosted production efficiency, achieving an output of 200+ TVs per day and introducing 200+ models per quarter, significantly increasing product variety and output.
Coordinated annual production plans with domestic and global market expansion strategies, aligning manufacturing with sales objectives and market demand.
Managed comprehensive QA/QC processes, ensuring strict compliance with quality standards and reducing defects across product lines.
El Ajou Group Trading Co.
|Sales Engineer
N/A, N/A, Saudi Arabia
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Summary
Provided networking and communications engineering support, administered security, and achieved significant direct sales for El Ajou Group Trading Co.
Highlights
Supported networking and communications engineering, expertly resolving hardware/software issues to ensure system uptime and performance.
Administered network security permissions and managed server/router configurations, enhancing system integrity and data protection.
Achieved $30,000 in direct sales, consistently maintaining high customer satisfaction through technical expertise and proactive support.
Education
Applied Science University
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Bachelor's Degree
Electrical, Electronics & Telecommunications Engineering
Languages
English
Arabic
Russian
Urdu
Certificates
Flutter & Dart Development
Issued By
Udemy
Hidden Secrets of Selling
Issued By
Udemy
IELTS 5.5 (General Training)
Issued By
British Council
Information Security Management Systems (ISMS)
Issued By
NexCons
CCNA Networking Basics
Issued By
Teleprobe
ISO 9000 Certification
Issued By
AWAR Trading Est.
Skills
Programming & Development
Flutter, Dart, Bubble.io, FlutterFlow.
Project Management
PMP, Primavera P6, MS Project, Project Planning, Project Delivery, Risk Mitigation, Scope Management, Deadline Management, KPI Monitoring.
Design Tools
Photoshop, Illustrator, Figma, Filmora.
Third-Party Platforms
Facebook Business, Instagram, LinkedIn, Google Services, Stripe, Zapier.
Engineering Tools
AutoCAD 2010, ArchiCAD.
Core Competencies
Decision-Making, Business Acumen, Problem-Solving, Requirements Analysis, Risk Management, Client Relationship Management, Stakeholder Management, Resource Planning, Budgeting & Scheduling, Process Optimization, Coaching, Continuous Improvement.
IT Infrastructure & Cloud
IT Infrastructure Design, Cloud Solutions, AWS, Google Cloud, Azure, API Integration, Payment Gateways, CRM Systems, Interoperability.
AI & Automation
AI-powered Chatbots, Automation Tools, Customer Support Automation.
Digital Experience & Marketing
UI/UX Design, Digital Experiences, Social Media Campaigns, Content Creation, Branding Strategies, Audience Engagement.
Cybersecurity
Cybersecurity Measures, Threat Detection, Firewalls, Compliance Protocols, Data Safeguarding.
Telecommunications
GSM, RF, 3G Projects, Network Engineering, Hardware Troubleshooting, Software Troubleshooting, Network Security, Server Configuration, Router Configuration.
Manufacturing & Operations
Production Efficiency, Production Planning, Quality Assurance (QA/QC), Supply Chain Coordination.
Business Development & Finance
Fundraising, Financial Management, Budget Management, Revenue Growth, Market Share Growth, Sales Strategy.
Leadership & Team Management
Cross-functional Team Leadership, Talent Recruitment, High-Performance Team Building, Client Relationship Management, Stakeholder Management.