About
Results-driven Facilities Specialist and Data Analytics Professional with a background in Chemical Engineering, adept at optimizing complex operations and leveraging data-driven insights to enhance organizational efficiency. Proven track record in implementing sustainable facility management practices, managing vendor relationships, and ensuring regulatory compliance. Excels in problem-solving, communication, and driving continuous improvement initiatives to achieve significant operational and financial outcomes.
Work
One Acre Fund – Nigeria
|Facilities Specialist
Abuja, Abuja, Nigeria
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Summary
Currently leading facilities strategy and operations for a non-profit, optimizing infrastructure across multiple locations to support organizational growth and efficiency.
Highlights
Co-designed and implemented a comprehensive facility strategy to meet diverse organizational needs across offices, guesthouses, meeting spaces, and warehouses.
Conducted biannual facility assessments covering over 90% of organizational facilities, providing critical data for informed capital investment decisions.
Developed and executed an efficient maintenance and repair process, ensuring over 95% of requests were scheduled and completed within defined SLAs.
Managed a yearly budget, maintaining expenditures within ±5% of projections, and advocated for team resources to address staffing, skill, and tool gaps.
Spearheaded expansion support by identifying new locations, managing lease negotiations to secure agreements within 30 days, and setting up operational frameworks within 60 days of acquisition.
CORONATION MERCHANT BANK
|Facilities Officer
Lagos, Lagos, Nigeria
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Summary
Managed critical facility operations for a merchant bank, ensuring high system uptime, compliance, and cost-effective vendor management.
Highlights
Ensured 99% uptime of critical systems including HVAC, plumbing, and electrical through routine inspections and proactive preventive maintenance.
Scheduled and oversaw over 95% of maintenance requests within a 48-hour turnaround, achieving 100% compliance with service-level agreements (SLAs).
Conducted quarterly safety audits, achieving a minimum of 90% compliance with regulatory standards, and organized monthly safety training sessions for staff.
Evaluated vendor performance bi-annually, ensuring 95% adherence to contract terms and securing cost-effective agreements that generated a minimum of 5% annual cost savings.
Optimized space utilization by at least 85%, ensuring efficient department allocation and seamless workflow across the facility.
HERITAGE BANK PLC
|Facility Manager
Lagos, Lagos, Nigeria
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Summary
Directed comprehensive facility management for a banking institution, overseeing a portfolio of properties and implementing strategic initiatives to enhance operational efficiency and reduce costs.
Highlights
Spearheaded energy efficiency initiatives that resulted in a 20% reduction in power consumption across bank facilities.
Managed a portfolio of over 50 properties, overseeing maintenance, security, and cleaning services with an annual budget of N5M.
Developed and executed robust business continuity plans, ensuring 99.9% uptime for critical banking operations.
Improved operational efficiency by 25% through streamlined workflows and optimized resource allocation.
Implemented a data-driven approach to equipment maintenance, leading to a 30% reduction in downtime and a 20% decrease in overall maintenance costs.
JUMIA MALL, NIGERIA
|Vendor/Customer Experience Analyst
Lagos, Lagos, Nigeria
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Summary
Analyzed vendor and customer performance data to improve satisfaction scores and operational compliance for a leading e-commerce platform.
Highlights
Conducted in-depth analysis of vendor and customer performance data, identifying key trends that led to a 20% improvement in customer satisfaction scores.
Designed and implemented customer satisfaction surveys, resulting in a 35% increase in actionable feedback and insights.
Collaborated with cross-functional teams to address vendor and customer issues, reducing complaint resolution time by 40%.
Developed comprehensive performance metrics, improving vendor compliance with service level agreements by 25%.
NATIONAL YOUTH SERVICE CORPS (NYSC)
|Science Teacher
Lagos, Lagos, Nigeria
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Summary
Served as a Science Teacher during the mandatory National Youth Service Corps, developing and delivering educational content.
Highlights
Developed and delivered engaging science curriculum to secondary school students, fostering a strong foundation in scientific principles.
Managed classroom activities and student interactions, promoting a positive and effective learning environment.
Mentored students in scientific inquiry and problem-solving, contributing to their academic development.
LAGOS STATE WATER CORPORATION
|Production Intern
Lagos, Lagos, Nigeria
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Summary
Assisted in water treatment processes and quality control, contributing to public health initiatives.
Highlights
Assisted in water treatment processes and quality control, conducting over 500 quality water tests to ensure public safety.
Contributed to a project that improved water quality levels by 10%, directly impacting over 1 million Lagos residents.
Gained practical experience in chemical analysis and operational procedures within a large-scale public utility.
INSTITUTE OF PUBLIC ANALYSTS OF NIGERIA
|Trainee Public Analyst
Lagos, Lagos, Nigeria
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Summary
Conducted chemical and microbiological analyses of consumer products to ensure regulatory compliance and quality assurance.
Highlights
Collected and analyzed samples of various consumer products to ensure stringent compliance with regulatory standards.
Performed a diverse range of chemical, microbiological, and instrumental tests on samples, ensuring data accuracy.
Interpreted test results, maintained rigorous quality assurance protocols, and documented findings in detailed reports.
Education
UNIVERSITY OF LAGOS, NIGERIA
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Bachelor of Science
Chemical Engineering
Certificates
IT Support Technical Helpdesk Skills
Issued By
Udemy
The Complete Customer Success Manager (CSM)
Issued By
Udemy
Project Management: Project Management Success
Issued By
Udemy
Complete Advanced Data Entry Application in Microsoft Excel
Issued By
Udemy
Google Data Analytics Certificate
Issued By
Google Inc.
Lead Implementer, (BCMS) ISO 22301 Certification
Issued By
TUD SUD South Asia LTD
Lead Incident Management, ISO 27035 Certification
Issued By
PECB
Skills
Facilities Management
Facility Management, Energy Efficiency, Vendor Management, Regulatory Compliance, Maintenance & Repair, Space Optimization, Health & Safety Compliance, Lease Negotiation, Operational Frameworks, Risk Assessment.
Data Analysis & Project Management
Data Analytics, Project Management, Data-Driven Insights, Performance Metrics, Problem-solving, Strategic Planning, Budget Management, Process Improvement.
Technical & Software
Microsoft Office Suite, IT Helpdesk Support, System Uptime, Quality Control, Chemical Analysis, Microbiological Testing, Instrumental Tests.
Leadership & Communication
Communication, Team Management, Cross-functional Collaboration, Stakeholder Engagement, Training & Development, Resource Advocacy.