About
Highly detail-oriented Virtual Assistant with 2+ years of experience, adept at optimizing administrative support, data processing, and digital content management workflows. Proven ability to enhance efficiency and accuracy in email, calendar, and social media management, alongside expert proficiency in Microsoft Office, Google Workspace, and various project management tools. Eager to leverage strong problem-solving and organizational skills to drive seamless operations and deliver exceptional results in a dynamic remote environment.
Work
Appen (CrowdGen)
|Virtual Assistant
Remote, US
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Summary
Managed quality assurance and online data processing for social media advertisements, ensuring compliance and efficiency across diverse project requirements.
Highlights
Executed comprehensive quality assurance checks on social media advertisements, ensuring strict adherence to brand guidelines and platform standards.
Streamlined online data processing tasks, achieving high accuracy rates and ensuring timely completion of project deliverables.
Maintained rigorous compliance with complex project guidelines and quality standards, contributing to consistent output quality across all assignments.
Demonstrated exceptional adaptability to evolving project requirements, optimizing workflows to maintain efficiency and meet dynamic targets.
Achieved and maintained a zero-error rate in job production ratings, significantly contributing to overall project quality and client satisfaction.
Progfams Technology
|Virtual Assistant
Nigeria, Nigeria
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Summary
Provided comprehensive administrative and social media support to clients, enhancing engagement and streamlining communication.
Highlights
Delivered proactive administrative support to clients, expertly managing email correspondence, scheduling, and travel arrangements to ensure seamless operations.
Managed multiple social media accounts, developing and scheduling engaging content that increased brand visibility and audience interaction.
Prepared and meticulously edited critical documents, reports, and presentations, ensuring professional quality for client meetings and events.
Resolved customer inquiries with timely and professional responses, consistently enhancing client satisfaction and maintaining positive relationships.
Josemecho Global Concept
|Administrative Assistant
Nigeria, Nigeria
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Summary
Provided essential administrative and customer service support, optimizing office operations and contributing to business development.
Highlights
Delivered excellent customer service, promptly addressing inquiries and resolving issues to maintain high client satisfaction levels.
Organized and maintained electronic and physical filing systems, significantly improving information retrieval efficiency and accessibility.
Supported daily office operations, skillfully managing incoming calls, coordinating complex calendars, and scheduling meetings for key stakeholders.
Conducted thorough market research and compiled detailed reports, providing critical insights that supported strategic business development initiatives.
Education
Michael Okpara University
B.SC/ED
Business Education
Certificates
Virtual Assistance Skills in Digital Age
Issued By
ALX Africa
On-demand IT skills
Issued By
Digital Witch
Digital Marketing
Issued By
Upschool Africa
Business Assistant
Issued By
Bizpool
Human Resource Management Associate
Issued By
MacNel Consult Ltd
Skills
Administrative & Office Support
Email Management, Calendar Management, Scheduling, Document Preparation, Travel Management, Office Operations, Filing Systems, Information Retrieval, Inquiry Handling, Professional Communication, Problem Solving, Time Management, Organization, Flexibility, Adaptability, Customer Service.
Data & Quality Management
Data Processing, Quality Assurance, Compliance, Accuracy Checks, Workflow Optimization.
Digital & Social Media
Content Creation, Social Media Scheduling, Audience Engagement, Brand Visibility, Digital Marketing.
Project Coordination
Task Coordination, Multi-Tasking, Meeting Coordination, Reporting, Market Research.
Software Proficiency
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Workspace (Docs, Sheets, Slides, Gmail, Calendar, Drive), CRM Software, Asana, Trello, ClickUp, Monday.com.
References
References
Available upon Request