Harshad Prakash Manjarekar
Senior IT Infrastructure Executive
Mumbai, IN.About
Highly accomplished Senior IT Infrastructure Executive with 5+ years of progressive experience leading comprehensive IT operations, network security, and vendor management across multi-site enterprises. Proven expertise in optimizing Windows OS, Microsoft 365, Active Directory, and LAN/Wi-Fi environments to enhance system security, business continuity, and operational efficiency. Adept at driving infrastructure upgrades, managing IT asset lifecycles, and steering cross-functional teams to deliver robust, scalable technology solutions that align with strategic business objectives.
Work
Foodlink F&B Holdings (India) Private Limited
|Senior IT Infrastructure Executive
Mumbai, Maharashtra, India
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Summary
Led comprehensive IT infrastructure, end-user systems, networking, security, and vendor operations to ensure business continuity and optimize system performance.
Highlights
Directed the full lifecycle management of IT infrastructure, including Windows OS, laptops, POS systems, and Microsoft 365, ensuring 99.9% uptime for critical business operations across multiple locations.
Streamlined Outlook 365 and mailbox management for over 500 users, implementing robust PST backup and restoration protocols that reduced data recovery time by 30%.
Enhanced Active Directory, user access controls, and Group Policy management, fortifying network security and ensuring compliance for 1000+ user accounts.
Deployed comprehensive endpoint security solutions, reducing system vulnerabilities by 40% and ensuring 100% adherence to corporate IT security policies.
Spearheaded vendor management for AMCs, procurement, and renewals, negotiating contracts that resulted in 15% cost savings while improving service level agreements (SLAs).
Orchestrated critical infrastructure upgrades, security audits, and preventive maintenance, enhancing system stability and reducing potential downtime by 20%.
Kisankonnect Safe food Private Limited
|Senior IT Executive
Mumbai, Maharashtra, India
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Summary
Led IT professionals in infrastructure management and system optimization, overseeing vendor relationships, project execution, and strategic IT procurement.
Highlights
Led a team of 5 IT professionals, providing technical guidance and mentorship that enhanced infrastructure management and system optimization, improving overall team efficiency by 20%.
Developed and executed detailed project plans, timelines, and milestones for 15+ IT infrastructure projects, ensuring 100% project objective achievement and on-time delivery.
Cultivated strong vendor relationships, negotiating contracts that reduced IT operational costs by 10% and ensured 99% compliance with Service Level Agreements (SLAs).
Directed the procurement and IT setup for 5+ new Kisankonnect Hub site launches, ensuring seamless, on-time infrastructure deployment and operational readiness.
Managed end-to-end vendor coordination and budget approvals, developing cost-effective monthly budgets for site projects that consistently ensured on-time, within-budget delivery, saving 8% on project costs.
Configured and managed Layer 2 network devices, including routes and access points, enhancing internal network performance and connectivity by 25% for 300+ employees.
Puthur Infotech
|Customer Support Engineer
Mumbai, Maharashtra, India
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Summary
Provided critical technical support for network infrastructure and systems, ensuring stable operations and efficient resolution of hardware and software issues.
Highlights
Provided advanced technical support for critical network infrastructure, including LAN/WAN, wireless networks, and internet connectivity, achieving 95% uptime and rapid issue resolution.
Assisted in the successful installation and configuration of new network hardware and software for 20+ client projects, ensuring seamless integration and optimal performance.
Managed DNS, DHCP, and IP addressing for a diverse range of 200+ network devices, maintaining network stability and efficient resource allocation.
Installed, configured, and maintained 30+ CCTV surveillance systems for commercial and residential properties, ensuring 99% system reliability and high-quality video capture.
Education
Mumbai University
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Bachelor of Arts (T.Y.B.A)
Arts
NCVT Board
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Industrial Training Institute (I.T.I)
Computer Operator and Programming Assistant (COPA)
Maharashtra Board
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Higher Secondary Certificate (H.S.C)
General Studies
Maharashtra Board
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Secondary School Certificate (S.S.C)
General Studies
Skills
Operating Systems
Windows OS, Installation, Configuration, Troubleshooting, Microsoft Office 365.
Cloud Productivity & Email Management
Microsoft Office 365, Outlook, Mailbox Creation, PST Backup & Restore.
Identity & Access Management
Active Directory, Group Policy Management, User Access Control, Domain & Workgroup Configuration.
Network Infrastructure
LAN, Wi-Fi, VPN Connectivity Management, Network Devices, Layer 2 Networking.
Network Services
DNS, DHCP, IP Addressing.
Cybersecurity & Endpoint Management
Endpoint Security Solutions, System Hardening, IT Security Policies, Vulnerability Reduction.
Security Systems
CCTV Surveillance System Management, Access Control Systems, Attendance Systems, Physical Security.
IT Operations & Asset Management
IT Asset Inventory, Documentation, Compliance Records, Asset Tracking, System Maintenance.
Vendor & Contract Management
Vendor Management, AMC Handling, SLA Compliance, Contract Negotiation, Procurement, Budget Management.
Project Management
Project Planning, Timelines, Milestones, Project Execution, Infrastructure Upgrades, IT Setup.
Team Leadership & Mentorship
Technical Guidance, Team Development, IT Professional Leadership.
Business Continuity
Power Backup Monitoring, UPS Systems, Disaster Recovery Planning.
Technical Support
End-User Support, Issue Resolution, Helpdesk Operations, Tally ERP Support.