Directed cross-functional design processes from discovery workshops to final launch, integrating user research (surveys, heatmaps, usability tests) to reduce friction points and elevate user satisfaction by 20%.
Developed and governed a comprehensive component-based design system, boosting consistency across multiple platforms and reducing new designer onboarding time by 40%.
Executed data-driven usability optimizations, including lazy loading and code splitting, in collaboration with engineering to decrease load times by 10% and reduce bounce rates.
Championed brand cohesion by developing a universal UI toolkit, which resulted in a 20% increase in brand recognition across digital channels.
Redesigned the corporate website using Figma prototypes, boosting homepage click-through rates by 35%, and simplified Ansible Automation Platform workflows, reducing onboarding time by 30%.