About
Highly accomplished Product Manager with extensive cross-industry experience in remittance solutions, e-commerce, and marketplace platforms, driving measurable growth and value. Proven expertise in end-to-end digital product lifecycle management, from strategic ideation and API integrations to successful market launches. Adept at leveraging data-driven insights and cross-functional leadership to deliver innovative, customer-centric products that align business goals with user needs across diverse financial and digital environments.
Work
Sterling Bank PLC
|Product Manager – Remittance (Team Lead)
Lagos, Lagos, Nigeria
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Summary
Led product strategy and execution for remittance and diaspora banking platforms, driving significant growth in transaction volumes and revenue.
Highlights
Drove a 56% increase in remittance transaction volumes, 170% in transaction value, and 452% in product-related revenues year-over-year (2023-2024) by defining and executing strategic product roadmaps for SWITCH.
Enabled over $10.5M+ in incremental trade flows and significantly increased treasury earnings by leading API integration projects with global remittance providers (e.g., Thunes, Afrisurge, Fincra).
Managed the end-to-end agile product lifecycle, including backlog prioritization and sprint planning, ensuring seamless development and deployment in collaboration with technical stakeholders.
Conducted comprehensive market and user research to identify trends and opportunities, informing product improvements and ensuring compliance with regulatory standards.
Authored and delivered detailed PRDs and technical documentation, streamlining internal communication and facilitating robust product releases.
United Bank for Africa (UBA)
|Product & Partnership Manager – International Remittances (Team Lead)
Lagos, Lagos, Nigeria
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Summary
Led product lifecycle management and partnerships for international remittances, driving digital transformation and exceeding financial targets.
Highlights
Exceeded half-year budgeted targets by 103% for the Nigeria & Africa remittance group through strategic product lifecycle management and feature prioritization.
Successfully digitalized IMTO reporting processes, streamlining operational efficiency by 40% and enhancing data accuracy.
Coordinated robust product deployments and agile testing frameworks, ensuring high-quality and timely product releases.
Facilitated comprehensive training for relevant teams on new product features, significantly improving customer onboarding efficiency.
Access Bank PLC
|Product Manager - Remittances
Lagos, Lagos, Nigeria
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Summary
Managed end-to-end product initiatives for remittance services, driving IMTO onboarding and enhancing operational efficiency.
Highlights
Managed product initiatives that successfully onboarded licensed IMTOs, increasing market reach and transaction processing efficiency.
Delivered 89% of annual targets, substantially boosting remittance sales and operational efficiency through strategic product management.
Led end-to-end product projects, utilizing market research and user analytics to inform critical decision-making and enhance product performance.
Coordinated cross-functional teams to optimize product performance and user experience, ensuring seamless execution of initiatives.
Utiva
|Product Manager – Intern
Lagos, Lagos, Nigeria
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Summary
Supported end-to-end development of e-commerce and service marketplace platforms, independently managing one from ideation to launch and leading an intern team.
Highlights
Independently managed the full lifecycle of a service marketplace platform, from ideation to launch, delivering a high-alignment MVP and improving sprint efficiency by 60%.
Authored essential product documentation (PRDs, FRDs) and coordinated cross-functional teams, including UI/UX designers and developers, to deliver functional prototypes and oversee product implementation.
Conducted comprehensive market research, competitor benchmarking, and user surveys to gather actionable insights, informing product differentiation and feature prioritization.
Led a team of fellow interns in the development of a second platform, fostering collaboration, task ownership, and efficient sprint delivery.
Managed agile workflows, including backlog grooming and sprint planning, to ensure timely and effective product releases.
Redtech
|Remittance Product Consultant
Lagos, Lagos, Nigeria
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Summary
Provided strategic product and digital transformation consulting for the Africash remittance application, enhancing market competitiveness.
Highlights
Advised on comprehensive product strategy and digital transformation initiatives for the Africash remittance application, optimizing its market position.
Delivered key insights for successful digital market entry, identifying product differentiators that significantly enhanced market competitiveness.
Access Bank PLC
|Reconciliation Analyst
Oniru, Lagos, Nigeria
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Summary
Managed critical financial reconciliations and reporting, resolving discrepancies and enhancing compliance across bank operations.
Highlights
Led a reconciliation initiative that successfully eliminated backlog and significantly reduced financial risk exposure for the bank.
Managed comprehensive reconciliation of Nostro accounts, VAT, WHT, and corporate loans, ensuring financial accuracy across the bank.
Prepared detailed financial reports for senior management and stakeholders, providing critical insights into daily financial operations.
Investigated and resolved complex discrepancies, maintaining approved concession rates and collaborating with regulatory bodies to ensure procedural accuracy.
Access Bank PLC
|Assistant Operations Manager
Dopemu, Lagos, Nigeria
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Summary
Managed diverse operational projects and initiatives, facilitating bank mergers, enhancing efficiency, and improving customer satisfaction.
Highlights
Managed complex operational projects, including ATM reconciliations and regulatory compliance reporting, ensuring adherence to financial standards.
Facilitated smooth operational integration during the Access-Diamond Bank merger, demonstrating strong project management and coordination skills.
Implemented office automation tools (Process Maker, Call Over Portal), significantly enhancing overall operational efficiency.
Improved customer satisfaction by proactively resolving queries and operational challenges, contributing to a positive customer experience.
Collaborated with cross-functional teams to streamline processes and optimize operational workflows.
Education
Redeemer's University
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B.Sc.
Transport and Tourism
Grade: Magna cum laude (GPA: 4.68)
Courses
Relevant coursework in Transport Logistics, Tourism Management, Quantitative Methods, and Business Analytics.
Awards
Best Graduating Student
Awarded By
Department of Transport and Tourism, Redeemer's University
Recognized as the top-performing student in the graduating class for the Department of Transport and Tourism.
Certificates
Associate Member, Chartered Institute of Bankers Nigeria
Issued By
Chartered Institute of Bankers Nigeria
Data Analyst Certification
Issued By
UTIVA
Product Management Certification
Issued By
UTIVA
Associate Member, Institute of Credit Administration (ICA)
Issued By
Institute of Credit Administration (ICA)
Skills
Product Management & Strategy
Product Roadmapping & Strategy, Product Lifecycle Management, Product Discovery, Product Launch & Go-to-Market, PRDs/FRDs, Agile/Scrum Methodologies, Sprint Planning, Backlog Prioritization, Product Releases, Feature Prioritization, Digital Product Development, API Integrations, User Experience (UX) Design, Regulatory Compliance, Product Initiatives.
Data & Market Analysis
Data-Driven Decision Making, Market & User Research, Competitor Benchmarking, User Surveys, Performance Metrics, Product Analytics Platforms, User Analytics.
Cross-functional Leadership & Communication
Cross-functional Team Leadership, Stakeholder Communication & Management, Team Leadership, Cross-functional Coordination, Agile Squad Coordination, Client Feedback, Internal Communication.
Operational & Financial Management
Nostro Account Reconciliation, VAT Reconciliation, WHT Reconciliation, Corporate Loans Reconciliation, ATM Reconciliations, GL Proofing, Regulatory Compliance Reporting, Financial Reporting, Discrepancy Resolution, Concession Rate Management, Financial Risk Exposure, Operational Efficiency, Process Automation.
Software & Collaboration Tools
Jira, Microsoft Office Suite, Google Docs, Lucid Chart, Figjam, Figma, Slack, Discord.