GUNAL M

Entry-Level Cloud/DevOps Engineer
No.2, Elapakkam salai, Acharapakkam, 603301, Chengalpattu District, India.

About

AWS Certified Cloud Practitioner with 3 years of experience in a non-IT role, now leveraging practical DevOps skills (Git, CI/CD, cloud services) and a B.Tech in Information Technology to transition into an entry-level Cloud or DevOps engineering position. Eager to apply strong problem-solving and collaboration abilities to drive continuous learning and contribute to innovative IT solutions.

Work

TATA Communications Transformation Services
|

Planning Design Engineer

Chennai, Tamil Nadu, India

Summary

Managed end-to-end service planning and design for client Vodafone, ensuring customer requirement implementation and efficient workflow progression within a non-IT telecommunications environment.

Highlights

Streamlined client communication by effectively explaining complex product flows and validating customer details, enhancing project clarity and alignment.

Managed and processed customer requests via Power Apps, ensuring accurate data capture and efficient handling of service orders.

Engineered and implemented diverse customer requirements utilizing Amdocs Ordering (AO) and Service Order Management (SOM) systems, optimizing service delivery.

Configured and managed various product types including IPVPN, IA, EWL, SOGEA, and SDWAN, ensuring robust and tailored service provision.

Ensured successful task progression and on-time service delivery by meticulously managing SOM/ODO workflows, minimizing operational bottlenecks.

Fostered cross-functional collaboration with downstream teams, facilitating issue resolution and accelerating project completion timelines.

Executed Business As Usual (BAU) and Service Change Request (SCR) orders, maintaining operational continuity and adapting to evolving service needs.

Education

Adhiparasakthi Engineering College, Anna University
Chennai, Tamil Nadu, India

B.Tech

Information Technology

Grade: 8.45 CGPA

Languages

English
Tamil

Certificates

AWS Certified Cloud Practitioner

Issued By

Amazon Web Services (AWS)

Online Entrepreneurship and Python Programming

Issued By

Adhiparasakthi Engineering College

Microsoft Forage Virtual Experience Program

Issued By

Microsoft

Fundamentals of Digital Marketing

Issued By

Google Digital Garage

Data Analytics Using Python

Issued By

Sarathy Institute of Technology

Tathastu Blockchain and DSA Workshop

Issued By

Twowaits Technologies

Python Programming Quiz

Issued By

Thakur Shayanarayan Degree College

Skills

Cloud Computing

IaaS, PaaS, SaaS, AWS, Google Cloud, Microsoft Azure, EC2, S3, IAM, VPC, Lambda, RDS, ECS, EKS, CloudFormation, CloudWatch, Compute Engine, GKE, Cloud Storage, BigQuery, Azure Virtual Machines, Blob Storage, Cloud-based application deployment, Cloud-based application management.

DevOps & Automation

DevOps lifecycle, CI/CD pipeline concepts, Jenkins, GitHub Actions, GitLab CI/CD, Bitbucket Pipelines, Version control, Git, Infrastructure as Code (IaC), Terraform, AWS CDK, Ansible, Puppet, Containerization, Docker, Kubernetes, Amazon ECS/EKS, Helm, Monitoring and logging tools, Prometheus, Grafana, ELK Stack, CloudWatch, Dynatrace, Networking and security, VPC design, Security Groups, Load Balancers (ALB, NGINX), IAM policies, API Gateway, SSL/TLS certificate management, Linux administration, Bash scripting, Python scripting, PowerShell scripting, Groovy scripting, Agile methodology, DevOps automation practices, Cloud cost optimization.

Web Development

HTML, CSS, Bootstrap, Responsive Web Design, Static Website Development.

Databases

SQL.

Programming

Python.

Applications & Technologies

Windows Explorer (shared folders), Web shared links, Putty, Amdocs CRM (AO), Salesforce (Daisy customers), Pega live portal, SOM, ODO, LOCM, CODF portal, ADT, ARFS calculator, GSA Lite (Geospatial), RAT Sheet, Stop sell sheets, Power Apps, Smarter - MORI & COMS, Cramer, Mozart, Beethoven.

Soft Skills

Problem-solving, Team collaboration, Time management, Communication.

Projects

Python E-learning Executable File System

Summary

Developed an E-learning Executable File System in Python, designed to provide offline access to Python modules and serve as a lightweight educational tool.

Weather Detection System

Summary

Designed and implemented a Weather Detection System using Python, demonstrating practical application of programming for environmental data analysis.

Speech Recognition System

Summary

Created a Speech Recognition System utilizing Python, focusing on converting spoken language into text for various applications.