Gyenom Maigida
Federal Capital Territory, Abuja, Nigeria.About
Highly motivated Computer Science graduate with established proficiency in front-end development, systems analysis, product management, writing and editing. Proven leader and communicator; good at problem-solving and fostering positive environments, demonstrated through extracurricular roles. Eager to leverage technical proficiency, management and creative skills, to contribute to innovative teams.
Education
Bingham University
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BSc
Computer Science
Grade: 4.14
Secondary Education: Canaan High School
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Primary Education: King's Kids International School
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Positions Held
National Association of Computing Students, Bingham University Chapter
|Female Welfare Officer
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Summary
Advocated for student welfare and promoted an inclusive environment within the Computer Science department.
Highlights
Initiated and organized welfare programs and events for female students, fostering a supportive community and addressing specific needs.
Served as a key liaison between students and faculty, effectively communicating concerns and contributing to policy improvements.
Developed initiatives to enhance student engagement and well-being, promoting a positive academic and social experience.
Computer Science Department
|Course Representative
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Summary
Represented student academic interests, facilitating communication between students and faculty to enhance learning outcomes.
Work
BMTech
|Call Center Representative(Contract)
Abuja, Federal Capital Territory, Nigeria
Summary
Provided direct customer support, resolving inquiries and ensuring high levels of client satisfaction within a fast-paced environment.
Highlights
Resolved diverse customer inquiries and technical issues efficiently, maintaining a high satisfaction rate.
Managed a high volume of inbound calls daily, demonstrating strong communication and active listening skills under pressure.
Utilized CRM systems to accurately document interactions and track customer issues, contributing to improved service delivery processes.
Freelance & Volunteer
|Content Writer/Editor
Nigeria
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Summary
Creative and detail-oriented writer with experience producing engaging articles, poems, literary reviews, and edited content. Skilled at adapting tone and style for diverse audiences
Highlights
Create original written content for community and youth group publications, as well as personal blog and social media platforms.
Edit and proofread creative, academic, and professional documents, enhancing clarity, grammar, and overall quality.
Research and write thoughtful literary reviews, offering clear analysis and balanced critique to inform and engage readers.
Nigerian Communications Commission
|IT Support
Abuja, Federal Capital Territory, Nigeria
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Summary
Carried out my NYSC service under the IT department of the Commission, offering IT support and troubleshooting services.
Highlights
Provided first-line technical support for hardware, software, and user access issues.
Assisted with network setup, configuration, and basic maintenance.
Assisted in managing and updating organizational databases.
Neo Cloud Technologies
|Front-end Development Intern
Abuja, Federal Capital Territory, Nigeria
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Summary
Supported web development projects, gaining hands-on experience in front-end technologies and contributing to client-facing solutions.
Highlights
Practical experience in the development and maintenance of client websites, contributing to responsive designs and user-friendly interfaces.
Collaborated with senior designers and developers to implement design mockups and troubleshoot technical issues.
Skills
Leadership, Communication & problem solving
Technical/Creative Writing
Technical Tools
CRM Systems, Microsoft Office Suite, Google Workspace, Product Management tools, Frontend Web development tools, Digital Writing and Editorial tools.
Proofreading/Editing
Certificates
Soft-skills Training
Issued By
Propel-Jobberman
Sustainable Leadership and Entrepreneurial Training
Issued By
King's Patriot Mentorship Program