About
Strategically-minded Administrative Professional with over 8 years of experience in operational leadership and office management, specializing in synchronizing complex administrative cycles with organizational goals. Leveraging a B.Ed. in Educational Management and proven expertise in high-volume cold calling and appointment setting, I excel at bridging meticulous back-office coordination with persuasive client engagement. Eager to apply a unique blend of administrative acumen and client-facing skills to drive operational efficiency and growth in a dedicated, long-term role.
Work
KIPS Engineering Ltd
|Administrative Officer (Contract)
Kaduna/Abuja, Nigeria
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Summary
Managed daily administrative operations, ensuring departmental workflow synchronization and project deadline adherence for a dynamic engineering firm.
Highlights
Streamlined daily administrative operations, achieving 100% synchronization across departmental workflows and project deadlines.
Implemented advanced Excel modeling for logistics and expenditure tracking, enhancing reporting accuracy by 25%.
Acted as the primary liaison for internal and external stakeholders, consistently upholding high professional standards in all corporate communications.
Belfry Investments and Securities Ltd
|Marketing & Outreach Officer (Project-based)
Remote
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Summary
Spearheaded proactive outreach campaigns to identify and qualify high-value leads through cold calling and digital engagement.
Highlights
Led proactive outreach campaigns, successfully identifying and qualifying high-value leads through strategic cold calling and digital engagement.
Boosted brand engagement by 50% and increased lead conversion rates by 30% through targeted communication strategies.
Freelance
|Virtual Assistant / Appointment Setter
Remote
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Summary
Managed executive calendars, travel arrangements, and high-priority correspondence for international clients.
Highlights
Managed executive calendars, travel logistics, and high-priority correspondence for a diverse portfolio of international clients.
Consistently exceeded appointment-setting targets through persuasive communication and meticulous follow-up strategies.
Tesspat Foundation Hospital
|Head of Administration
Amaeke, Nigeria
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Summary
Directed comprehensive administrative functions, overseeing staff performance, payroll coordination, and facility maintenance for a foundation hospital.
Highlights
Directed comprehensive administrative functions, encompassing staff performance oversight, payroll coordination, and facility maintenance.
Developed and implemented an automated filing system, significantly reducing document retrieval time by 40%.
Reduced operational overhead by 15% through strategic resource reallocation and effective vendor negotiation.
Education
Michael Okpara University of Agriculture, Umudike
Bachelor of Education (B.Ed.)
Educational Management
Languages
English
Certificates
Advanced Excel & Data Analysis
Issued By
Trending ICT Hub
Skills
Administrative Leadership
Strategic Planning, Policy Development, Facility Management, Operational Leadership, Office Management.
Sales & Outreach
High-Volume Cold Calling, Lead Qualification, Appointment Scheduling, Digital Engagement, Targeted Communication.
Operational Management
Operational Adaptability, Process Synchronization, Workflow Management, Project Deadline Adherence, Resource Reallocation, Vendor Negotiation, Filing System Automation.
Technical Proficiency
Advanced MS Excel, Data Modeling, CRM Tools (HubSpot, Salesforce), ICT Troubleshooting, Microsoft Office 365 (Expert), Google Workspace, Zoom, Slack, Hardware Maintenance, Basic Networking, Data Annotation.
Communication & Client Relations
Stakeholder Liaison, Corporate Communications, Persuasive Communication, Rapport Building, Gatekeeper Navigation, Client Engagement, Meticulous Follow-up.