HITESH SHAH

VISIONARY PRODUCT & TECHNOLOGY LEADER
Mumbai, IN.

About

Visionary Product & Technology Leader with 21+ years of experience driving AI-led innovation, platform modernization, and scalable SaaS solutions. Hitesh has a proven track record in shaping product strategy, leading global engineering teams, and delivering enterprise platforms that solve complex business problems, significantly improving operational efficiency, reducing cycle times, and strengthening customer experience. Trusted by CXO stakeholders, he excels at aligning technology investments with business outcomes and fostering a high-performance, innovation-led culture.

Work

SGA Analytics
|

VP - Product Engineering

Remote, India, India

Summary

Led product vision and engineering for an enterprise data platform, significantly increasing feature delivery velocity and stakeholder alignment across global teams.

Highlights

Defined and executed product vision for an enterprise data platform, increasing feature delivery velocity by 50% through streamlined development processes and stronger stakeholder alignment.

Led cross-functional product and engineering teams across India and the US, implementing Agile practices that reduced release cycle times by 20%.

Established a product portfolio governance framework, enhancing roadmap predictability, portfolio transparency, and executive decision-making.

Collaborated closely with GTM teams to convert client insights into actionable product priorities, improving customer satisfaction and increasing product adoption.

Championed AI-led automation initiatives and fostered a culture of responsible AI adoption, ensuring secure and effective AI leverage across product and engineering workflows.

Tech Mahindra Ltd
|

Group Product Manager

Various, India, India

Summary

Managed and scaled three product lines (DevSecOps, AIOps, Cloud Ops) for Fortune 500 clients, driving significant ARR growth and platform modernization.

Highlights

Scaled 3 product lines (DevSecOps, AIOps, Cloud Ops) across Fortune 500 clients, growing Annual Recurring Revenue (ARR) by over 50%.

Spearheaded platform modernization efforts, leveraging cloud-native architectures to improve product scalability and reusability.

Built and mentored a 40+ member team of PMs, engineers, and analysts across geographies, fostering a high-performance culture.

Partnered with CTOs/CIOs to influence product strategy and future roadmap investments.

Mphasis - An HP Company
|

Project Delivery Manager

Various, India, India

Summary

Collaborated with Lines of Business to enhance operational efficiency, managing projects to reduce costs and increase profitability.

Highlights

Collaborated with various Lines of Business (LoBs) to enhance efficiency through thorough build vs. buy product analysis, ensuring optimal outcomes, resulting in a 30% increase in operational efficiency.

Skillfully initiated and managed various projects, including cost, schedule, and performance management, achieving a 25% reduction in project costs.

Negotiated and discussed feasible timelines with the team, ensuring outcomes were delivered on time and within budget, increasing EBIDTA by 30%.

Wipro Technologies
|

Project Manager

Ahmedabad, Gujarat, India

Summary

Managed client-facing insurance technology projects, enhancing process efficiency by 20% through strategic oversight and execution.

Highlights

Managed client-facing insurance technology projects, enhancing process efficiency by 20% through strategic oversight and execution.

IndusInd Information Technology
|

Technical Lead

Mumbai, Maharashtra, India

Summary

Led backend design and provided team mentoring for robust banking solutions.

Highlights

Led backend design and provided team mentoring for robust banking solutions, ensuring architectural integrity and performance.

Powersoft Inventive Pvt. Ltd.
|

Sr. Software Engineer

Mumbai, Maharashtra, India

Summary

Developed critical AS400-based modules for banking solutions, ensuring system integrity and performance.

Highlights

Developed critical AS400-based modules for banking solutions, ensuring system integrity and performance for core operations.

AIA Industries
|

Trainee Engineer

Ahmedabad, Gujarat, India

Summary

Initiated career in control systems and instrumentation, gaining foundational engineering experience.

Highlights

Initiated career in control systems and instrumentation, gaining foundational engineering experience and technical proficiency.

Education

MIT College For Institute of Product Leadership
Bengaluru, Karnataka, India

MBA in Product Leadership

Product Management Technology

Courses

Major in Product Management Technology

LD College of Engineering
Ahmedabad, Gujarat, India

Bachelor's

Instrumentation And Controls Engineering

Awards

Management Rewards ('The Guru', 'Best People Manager')

Awarded By

Mphasis - An HP Company

Recognized with 'The Guru' and 'Best People Manager' awards for excellent project delivery, mentoring, and motivating team members to achieve peak performance.

Languages

English
German
Hindi
Gujarati

Certificates

Certified Scrum Master

Issued By

Scrum Alliance

Certified Data Scientist

Issued By

CDAC

CDAC Certification

Issued By

CDAC

Skills

Product & Technology Leadership

Executive Product Leadership, Product Strategy, Platform Development, AI/Cloud-based SaaS, GTM Planning, OKRs/Scorecards, P&L Ownership, Enterprise Data Platforms, Product Portfolio Governance, AI-led Innovation, Digital Transformation.

Project & Program Management

Agile Delivery, Agile Practices, Project Management, Cost Management, Schedule Management, Performance Management.

Team & Stakeholder Management

Cross-functional Team Building, Stakeholder Management, Team Leadership, Mentoring, Client Management, Cross-functional Collaboration, Executive Decision-Making.

Technical Expertise

Cloud-Native Architectures, DevSecOps, AIOps, Cloud Ops, AS400, Control Systems, Instrumentation, Data-driven Decision Systems, Predictive Analytics, Intelligent Automation, Platform Modernization.

Business Acumen

Product Analysis (Build vs. Buy), Operational Efficiency, Revenue Growth, Customer Satisfaction, Product Adoption, Market Analysis, Business Outcomes, Strategic Planning, EBIDTA Growth.

Projects

GTM Strategy for eships.com

Summary

Contributed to developing the Go-To-Market (GTM) strategy for a startup, eships.com, as part of MBA coursework.