About
Highly skilled and certified IT Expert with over 5 years of experience in network administration, server management, and technical support within consulting and manufacturing environments. Proven ability to optimize system performance, enhance network security, and ensure seamless IT operations, contributing to improved efficiency and reduced downtime. Adept at troubleshooting complex hardware/software issues and managing critical IT infrastructure, including advanced CCTV and attendance systems.
Work
Addis Ababa, Oromia, Ethiopia
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Summary
Led advanced IT infrastructure management and cybersecurity initiatives, ensuring optimal performance and secure operations for a consulting firm.
Highlights
Administered and maintained critical office servers and networking devices, ensuring 99.9% system uptime and reliable connectivity for over 50 users.
Installed and configured specialized design software, enhancing operational efficiency for architectural and engineering teams.
Provided advanced troubleshooting and resolution for complex computer hardware and software issues, minimizing downtime and supporting continuous workflow.
Designed and implemented robust office networking and device security systems, safeguarding sensitive data and intellectual property.
Managed and optimized performance of office devices, including printers, CCTV cameras, and attendance machines, streamlining daily operations.
Addis Ababa, Oromia, Ethiopia
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Summary
Managed IT operations and provided essential technical support, enhancing system reliability and user satisfaction for a consulting firm.
Highlights
Implemented IT security protocols and system best practices, contributing to a safe working environment and adherence to regulatory guidelines.
Monitored and updated IT inventory and stock levels, improving asset management accuracy and reducing procurement lead times.
Provided continuous IT support during flexible hours, including nights and weekends, ensuring uninterrupted business operations.
Analyzed diverse technical issues, developed effective solutions, and consistently increased customer satisfaction through prompt support.
Configured and maintained office devices, including printers, cameras, and attendance machines, ensuring seamless functionality.
Abebe Dinku Bottled Water and Non-Alcoholic Factory (Top Water Ethiopia)
|Junior Engineer Electrician
Burayyu, Oromia, Ethiopia
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Summary
Supported the installation and maintenance of electrical and technical systems within a fast-paced manufacturing environment.
Highlights
Contributed to the successful erection of a modern water bottling factory, specifically in the electrical system installation phase.
Supported critical machine installation and performed routine maintenance, ensuring operational continuity for production lines.
Managed and maintained office devices, including printers, CCTV cameras, and attendance machines, for efficient administrative functions.
Set up and configured attendance machines and CCTV camera systems, enhancing security and operational oversight.
Demonstrated strong commitment by working flexible hours and consistently meeting tight deadlines in a demanding production environment.
Education
Debre Tabor University
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Bachelor of Science (BSc)
Electrical Engineering (Computer Engineering Focus)
Languages
English
Amharic
Certificates
Skills
Network Administration
Computer Networking, Windows Server Management, OSPFv2, VLANs, Inter-VLAN Routing, IPv4/IPv6 Addressing, Routing Protocols, Switching, Wireless Networking, WANs, Network Security, QoS, Network Management Protocols, Virtualization, Software Defined Networking (SDN), Network Automation.
System & Hardware Management
Computer Software Maintenance, Hardware Maintenance, Troubleshooting, System Administration, Asset Management, Office Device Management, Printers, CCTV Camera Systems, Attendance Machines.
Technical Support & Operations
IT Support, Problem Solving, Customer Satisfaction, Help Desk, System Configuration, Software Installation, Data Management, File & Folder Naming System Setup, Microsoft Office Suite, Web Applications.
Security & Compliance
Network Security, Access Control Lists (ACLs), Security Best Practices, L2 Security, LAN Attack Mitigation, Regulatory Compliance.
Emerging Technologies
AI Concepts, Cloud Computing.
Electrical Engineering
Machine Installation, Electrical System Maintenance, Industrial Equipment Support.
Interests
Information & Learning
News Reading, Magazine Reading, Internet Research.
Recreation
Basketball, Traveling.
References
Ayalew Misganaw
ayalewmis@gmail.com, +251914762901
Ashenafi Abebe
efratashenafi2000@gmail.com, +251911643884
Getnet Girma
i.love.u.get@gmail, +251913147904