DOSUMU IFEOLUWA OLUWAFISAYO

Administrative & Operations Professional
Lagos, NG.

About

Dynamic Administrative and Operations professional with proven expertise in executive support, data management, and operational efficiency. Adept at streamlining tasks, managing complex communications, and cultivating strong relationships across all organizational levels. Committed to delivering superior support and enhancing corporate functions to achieve organizational objectives and ensure excellent service delivery.

Work

Bowine International School
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Administrative Officer

Ajah, Lagos State, Nigeria

Summary

Currently serving as an Administrative Officer, overseeing critical administrative functions to ensure efficient school operations and support student and staff needs at Bowine International School.

Highlights

Managed a high volume of inquiries from prospective students, parents, and staff, providing accurate information and enhancing stakeholder satisfaction.

Streamlined admissions and registration processes, accurately managing student records and facilitating seamless onboarding for new students.

Maintained comprehensive student and administrative databases, ensuring data integrity and accessibility for reporting and operational decision-making.

Implemented and managed efficient daily attendance tracking systems, ensuring accurate records for student performance monitoring and compliance.

Managed administrative requisitions, optimizing resource allocation and ensuring timely procurement of necessary supplies for school operations.

Provided comprehensive administrative support to faculty and staff, enhancing overall operational efficiency and contributing to a productive learning environment.

CB Soft Tech
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Virtual Assistant

Lagos, Lagos State, Nigeria

Summary

Provided comprehensive virtual administrative support for CB Soft Tech, managing diverse tasks including email, scheduling, data, and CRM to enhance operational efficiency.

Highlights

Managed and prioritized executive inboxes, reducing response times by an estimated 15% and ensuring critical communications were addressed promptly.

Coordinated complex calendars and appointments for multiple stakeholders, optimizing time management and improving meeting efficiency across remote teams.

Performed accurate data entry and preliminary analysis for various projects, contributing to informed decision-making and streamlined reporting processes.

Maintained and updated CRM systems with a focus on data accuracy, supporting sales and client relationship management initiatives.

Conducted targeted telemarketing activities, successfully identifying and qualifying potential leads for business development efforts.

Streamlined task workflows and managed project deadlines, ensuring efficient execution of administrative and operational duties for timely project completion.

Center for Environmental and Sustainable Development Studies, Nasarawa State University
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Executive/Research Assistant

Keffi, Nasarawa State, Nigeria

Summary

Supported academic and research initiatives at the Center for Environmental and Sustainable Development Studies, providing critical administrative, operational, and research assistance.

Highlights

Provided comprehensive administrative support, including managing complex scheduling, drafting professional correspondence, and maintaining meticulous records, ensuring smooth departmental operations and compliance.

Offered critical operational support and project assistance, organizing resources and facilitating effective engagement with internal and external stakeholders for various research initiatives.

Contributed significantly to research projects by providing essential research assistance and performing accurate data management tasks, ensuring data integrity and accessibility for academic studies.

Volunteer

Emu Community Services
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Volunteer Counselor

Emu, Edo State, Nigeria

Summary

Provided counseling and community support services to residents in Emu, Esan South LGA, Edo State, Nigeria.

Highlights

Offered guidance and emotional support to community members, contributing to improved well-being and community cohesion.

Engaged with diverse individuals to understand their needs and connect them with relevant resources and support networks.

Faith-Based Institution
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Data Entry Officer

Lagos, Lagos State, Nigeria

Summary

Supported a faith-based institution by accurately entering and managing data related to hypertension initiatives.

Highlights

Accurately entered and maintained health-related data, ensuring integrity and reliability for research and program effectiveness.

Contributed to the organization's mission by providing reliable data for reporting and outreach efforts related to hypertension.

Education

University of Ilorin
Ilorin, Kwara State, Nigeria

Bachelor of Science (B.Sc.)

Plant Biology

Languages

English
Yoruba

Skills

Administrative Support

Reporting & Presentation, Data Entry, Requisition Management, Office Management, Record Keeping, Correspondence, Administrative Support.

Technical Proficiency

Google Workspace (Gmail, Calendar, Drive), Microsoft Office (Word, PowerPoint, Excel, Access), QuickBooks.

Collaboration & Communication

Verbal & Written Communication, Teamwork & Collaboration, Corporate Communication, Stakeholder Engagement, Zoom, Microsoft Teams, Skype, Google Meet.

Research & Analysis

Research & Analysis, Data Management, Analytical Thinking.

Organizational & Planning

Organization & Planning, Time Management, Task Management, Scheduling, Project Assistance.

Leadership & Problem Solving

Leadership, Innovation, Conflict Resolution, Flexibility, Problem-solving.

CRM & Telemarketing

CRM Management, Telemarketing.

Certificates

Executive Assistant Skills Certificate

Issued By

Alison

Working as a Virtual Assistant Certificate

Issued By

Alison