ILEKHUOBA ARABELLA

Executive Assistant & Social Media Manager
Edo, NG.

About

Versatile Executive Assistant and Social Media Manager with over 3 years of experience, adept at combining administrative excellence with digital marketing expertise. Proven track record in optimizing executive schedules, coordinating complex logistics, and significantly growing online communities. Leverages dual expertise in executive support and social media strategy to drive engagement, streamline operations, and deliver measurable results for remote businesses.

Work

Ancientech Cybersecurity Academy
|

Social Media & Community Manager | Executive Support Specialist

Remote, N/A, N/A

Summary

Managed comprehensive social media strategies and community engagement while providing high-level executive administrative support for a remote cybersecurity academy.

Highlights

Planned and executed community strategies that increased engagement and retention by 30%.

Managed Discord, Telegram, and Slack communities, maintaining a consistent 99% positive feedback rate.

Created and scheduled engaging content that generated over 500 discussions and boosted user-generated content by 15%.

Utilized analytics to adjust campaigns, increasing active participation by 10% month-over-month.

Coordinated complex executive calendars and organized executive email communications, boosting productivity by 30%.

Assisted in coordinating workshops and meetings, achieving a 100% successful execution rate.

Collected and presented community feedback, leading to the implementation of over 50 product and service improvements.

Maintained accurate data entry and internal documentation with 99% accuracy, facilitating cross-team communication and improving overall operational efficiency by 25%.

Freelance
|

Administrative Assistant

Remote, N/A, N/A

Summary

Provided comprehensive administrative support to busy professionals, streamlining daily operations and enhancing overall efficiency.

Highlights

Enhanced calendar management and reduced scheduling conflicts, improving efficiency by 80%.

Created and scheduled content across social media platforms, increasing followers by 20%.

Delivered prompt and professional customer service, achieving a 95% client satisfaction rate.

Updated client websites via WordPress, optimizing load time, and installing plugins to boost functionality.

Kehillah Studio
|

Marketing Coordinator

Remote, N/A, N/A

Summary

Coordinated marketing initiatives and managed social media presence across key platforms to enhance brand visibility and engagement for Kehillah Studio.

Highlights

Managed and optimized social media pages, including LinkedIn and Facebook, to enhance brand presence and audience reach.

Developed and scheduled engaging content for social media platforms, aligning with marketing objectives and brand voice.

Analyzed social media performance metrics to identify trends and inform content strategy, contributing to audience growth.

Collaborated with internal teams to ensure consistent brand messaging and support broader marketing campaigns.

Volunteer

Urawarrior Beta Testers
|

Social Media Virtual Assistant

Remote, N/A, N/A

Summary

Drove community engagement and provided administrative support for Urawarrior Beta Testers, focusing on social media and event coordination.

Highlights

Grew community participation by 80% through interactive campaigns and targeted engagement initiatives.

Managed Slack and Microsoft Teams spaces, ensuring fast responses to member queries and fostering a positive community environment.

Coordinated online and offline marketing events, delivering all projects on time and within budget.

Conducted market research that guided customer acquisition strategy, resulting in 20% growth.

Tracked campaign performance and optimized strategies, improving ROI by 15%.

Education

Ambrose Alli University
Edo, Edo State, Nigeria

Bachelor of Science

Physiology

Languages

English

Certificates

ALX Virtual Assistant Certificate

Issued By

ALX

Social Media Management & Meta Ads

Issued By

Google

Google Digital Marketing Certificate

Issued By

Google

Advanced Social Media Mastery

Issued By

Skill2Scale

On-Demand IT Skills

Issued By

Digital Witch Academy

Skills

Administrative & Executive Support

Executive Support, Calendar Management, Email Management, Meeting Coordination, Travel Arrangements, Correspondence Handling, Data Entry, Documentation Management, Expense Tracking, Workflow Optimization, Client Service, SOP Development, Problem-Solving, Active Listening, Remote Assistance.

Social Media & Digital Marketing

Social Media Management, Community Management, Content Creation, Content Scheduling, Platform Management (Instagram, Facebook, LinkedIn, Twitter, Discord, Telegram, Slack, WhatsApp), Audience Engagement, Brand Visibility, Campaign Management, Market Research, SEO Basics (WordPress Optimization), Event Coordination (Online/Offline).

Project & Time Management

Project Management, Task Prioritization, Deadline Management, Cross-Functional Team Coordination, On-time Project Delivery.

Communication

Professional Communication (Written & Verbal), Stakeholder Management, Cross-Team Communication, Client Relationship Management.

Tools & Platforms

Google Workspace (Docs, Sheets, Slides), Microsoft Office Suite (Word, Excel, PowerPoint), Trello, Asana, Notion, Slack, Discord, Telegram, Microsoft Teams, Zoom, StreamYard, Meta Business Suite, Buffer, Hootsuite, Later, Planoly, Canva, CapCut, VN, VMake, YouTube Studio, WordPress, HubSpot, Zapier, Make, Monday.com, Active Collab, ClickUp, Flowlu CRM, Zoho CRM, Google Analytics, Facebook Insights, Instagram Analytics, Zendesk.

ILEKHUOBA ARABELLA