CENSEM MOUKOUYOU-MOUKOUYOU

Supervised comprehensive IT asset management, including inventory, allocation, returns, and renewals, for the Nova Project.

Coordinated diverse technical interventions, encompassing deployment, maintenance, and support, to ensure optimal system performance.

Maintained and updated the IT asset database, improving data reliability for hardware, users, and locations.

Collaborated with support and infrastructure teams to ensure workstation compliance and operational efficiency.

Implemented and enforced security standards and internal procedures to protect IT assets and data integrity.

Performed masterization and deployment of workstations for Société Générale employees, ensuring efficient setup and configuration.

Prepared system images and executed automated installations, streamlining the deployment process and reducing manual effort.

Provided user support, including configuration, troubleshooting, and onboarding assistance for new systems.

Managed IT assets, overseeing hardware tracking and allocation to maintain accurate inventory records.

Applied stringent security policies, including GPO, BitLocker, and antivirus measures, to safeguard corporate IT infrastructure.

Collaborated with technical teams to ensure continuous service delivery and system stability.

Provided customer service, guiding clients and resolving inquiries to enhance shopping experience.

Managed product lifecycle from reception to shelf placement, ensuring optimal stock levels and presentation.

Maintained store cleanliness and organization, including stock management and inventory control.

Processed payments accurately and handled cash transactions with strict adherence to financial protocols.

Performed a wide range of operational tasks to ensure the smooth and efficient running of the store.

Cultivated strong customer relationships, fostering trust and ensuring a positive shopping experience.

Managed department stocking and maintenance, ensuring product availability and appealing displays.

Optimized product presentation and rotation to enhance visual appeal and sales performance.

Ensured the quality of delivered merchandise through diligent inspection and handling.

Strengthened client relationships and fostered loyalty through effective service and engagement.

Managed inventory and stock replenishment, ensuring product availability and minimizing waste.

Optimized product facings and visual merchandising to enhance store attractiveness and sales.

Contributed to general store maintenance and commercial operations, ensuring a clean and organized environment.

Contributed to achieving commercial targets under the supervision of the department manager.

Ensured optimal product stocking and presentation according to merchandising guidelines.

Managed product rotations and maintained strict adherence to hygiene and security rules.

Processed computerized orders and provided customer welcome and advice.

Managed the reception of IT hardware and consumables, ensuring accurate delivery and stock integration.

Conducted monthly inventories and maintained precise tracking of IT assets.

Prepared workstations by installing operating systems and upgrading hardware (e.g., RAM), ensuring readiness for deployment.

Advised and guided customers on Samsung products, tailoring recommendations to specific needs.

Conducted product demonstrations, highlighting features and benefits to drive sales.

Managed stock and optimized product visual presentation to maximize store appeal and sales.

Contributed to developing and implementing sales strategies to consistently meet monthly objectives.

Monitored market trends and customer feedback to continuously improve the sales experience.