ISABEL MIEZI LUZITU

Orchestrated 8 multichannel behavioral change campaigns (nVPO2, COVID-19, PEV) in high-risk areas, resulting in a 39% increase in vaccination coverage within 4 months, leveraging Excel and Power BI dashboards for real-time campaign monitoring.

Developed and implemented a comprehensive sensitization program across over 20 maternal-child health centers, directly reaching more than 6,000 mothers and caregivers on the importance of polio vaccination and routine immunization.

Coordinated regular briefings for vaccination teams and developed training modules for over 800 health and frontline professionals, achieving a 52% improvement in message consistency metrics.

Led social mobilization campaigns utilizing U-reporters in public spaces and door-to-door actions, distributing over 10,000 informational pamphlets and leveraging Facebook and Instagram to amplify public health messages, reaching over 25,000 people online.

Implemented a data-driven door-to-door resistance management strategy in geographically identified areas, utilizing ODK Collect and Kobo Collect for real-time data collection and mapping resistance zones, resulting in a 34% reduction in active vaccination refusal rates in Mont-Ngafula II and Nsele health zones.

Coordinated cross-functional teams of over 10 local and provincial stakeholders using automated workflows via Microsoft Teams and SharePoint, reducing operational delays by 42% and ensuring 100% on-time delivery of deliverables.

Produced 15 monthly impact reports using Excel dashboards and Power BI visualizations, creating reference documentation adopted by 3 additional UNICEF Central Africa offices.

Engaged over 120 religious and traditional leaders through structured advocacy frameworks, establishing strategic partnerships that strengthened community acceptance of vaccination.

Developed a women-centered community engagement approach, positioning female leaders as primary vaccination advocates, resulting in a 46% increase in female participation in community activities.

Led communication strategy realignment in response to emerging sociocultural resistance patterns, integrating weekly community feedback cycles via ODK Collect and Kobo Collect, and implementing agile response methodologies.

Facilitated critical technical exchanges between WHO-AFRO epidemiological experts and the COVID-19 National Pharmacovigilance Committee using simultaneous interpretation technology, ensuring precise transfer of vaccination protocols that impacted policy decisions for 32 million inhabitants.

Maintained 85% public trust levels in national immunization programs through seamless multilingual technical communication during adverse event assessments, preventing potential escalation of vaccine hesitancy in 18 provinces.

Processed over 50 technical documents and protocols from French to Portuguese within 72 hours using CAT tools and terminology databases, ensuring regulatory compliance and precision.

Coordinated communication among over 15 international and national health officials during high-risk policy meetings, maintaining 98% communication flow efficiency measured by meeting outcome achievement.

Managed communication protocols during 3 critical adverse event evaluations, ensuring zero semantic information loss through structured interpretation frameworks and real-time clarification processes.

Built cultural communication bridges between international WHO teams and Angolan health authorities, facilitating understanding of local healthcare contexts that influenced 2 important policy adaptations.

Processed complex epidemiological data and technical terminology in real-time during intensive 8-hour sessions, maintaining 99% accuracy rates verified by post-session document review.

Utilized Zoom, Microsoft Teams, and WHO internal communication platforms to facilitate hybrid international meetings, ensuring seamless participation across 4 different time zones.

Established interpretation quality control protocols, including terminological and accuracy verifications, resulting in 100% stakeholder satisfaction ratings across all engagement sessions.

Provided direct support and personalized care to individuals of all ages, focusing on vulnerable elderly and migrants, applying person-centered care principles and utilizing simple smartphone logging tools to ensure continuity and quality of service.

Implemented innovative practices for organizing medication routines and care using accessible mobile applications for home caregivers, promoting greater therapeutic adherence and reducing communication failures.

Rigorously applied cantonal and federal health protocols for non-medical care provision, respecting legal limits of caregiver practice and collaborating effectively with certified healthcare professionals.

Introduced simple strategies, including adapted routine plans and mobile phone reminders, to increase client autonomy, improving quality of life and sense of home safety.

Supported the reorganization of caregiver visit schedules and tasks through shared smartphone calendars, reducing workload and ensuring continuous client coverage with less travel and greater predictability.

Manually or via basic applications recorded alert signs and symptom evolution, enabling more effective communication with nurses and referring doctors and contributing to early interventions.

Provided culturally and religiously sensitive care to over 15 nationalities, ensuring respect for dietary, gender, and communication preferences, and utilizing multilingualism as an inclusion tool.

Contributed to mild emergency situations (falls, disorientation, malaise) by following simple action plans and promptly alerting appropriate services, reducing risks and increasing family confidence.

Established regular communication routines with family members using WhatsApp and video calls, promoting information sharing and building trust in the community care process.

Completed over 40 hours of specialized training in community healthcare in Switzerland, including public health, home care, active aging, isolation prevention, and first aid principles.