ITUNU AISHA FAJUYIGBE
Senior Reconciliation & Financial Operations Analyst
Lagos, NG.About
Highly analytical and results-driven Reconciliation and Financial Operations Analyst with over 8 years of progressive experience in banking and consulting environments. Expert in managing complex financial reconciliations, dispute resolution, and leveraging FinTech software to enhance operational efficiency and financial accuracy. Proven ability to optimize processes, mitigate risks, and deliver comprehensive financial insights to drive organizational growth.
Work
Kredi Bank Lekki
|Settlement Dispute Resolution & Reconciliation Analyst
Lagos, Lagos, Nigeria
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Summary
Led comprehensive reconciliation and dispute resolution for MasterCard and NIP transactions, leveraging FinTech software to ensure financial accuracy and operational efficiency.
Highlights
Managed end-to-end reconciliation of all MasterCard and NIP inflow/outflow transactions, ensuring 100% data accuracy and compliance.
Reconciled daily settlement reports for POS and merchant transactions using core banking applications, identifying and resolving discrepancies to maintain financial integrity.
Resolved all chargeback and failed transaction disputes promptly, minimizing potential financial losses and enhancing customer satisfaction.
Utilized advanced FinTech software applications for database management and reporting, improving data accessibility and analytical capabilities.
Collaborated with finance, operations, and technical teams to address settlement-related issues, streamlining processes and improving inter-departmental communication.
Upland Consulting Nigeria Limited
|Accountant/Reconciliation Officer
Lagos, Lagos, Nigeria
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Summary
Managed comprehensive accounting and reconciliation functions, ensuring financial accuracy, compliance, and timely tax computations for a consulting firm.
Highlights
Accurately posted all journal entries using QuickBooks, maintaining precise financial records and supporting audit readiness.
Managed and reconciled petty cash, bank statements, charges, and card accounts, ensuring financial transparency and control.
Ensured proper documentation and accurately computed VAT and WHT for business accounts, guaranteeing tax compliance.
Reconciled accounts payable and receivable, optimizing cash flow and ensuring timely payment processing.
Prepared and posted trade receivables, including invoices and payables, to ensure accurate financial reporting.
United Bank for Africa Head Office
|Reconciliation Manager
Marina, Lagos, Nigeria
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Summary
Led reconciliation operations for a major financial institution, overseeing ATM, web, POS, and e-banking transactions across African countries.
Highlights
Managed the reconciliation of high-volume ATM, web, POS, and online transactions, ensuring daily operational integrity.
Executed daily reconciliation of e-banking payment accounts across multiple African countries, ensuring cross-border financial accuracy.
Achieved prompt resolution of all open items in e-banking settlements, minimizing outstanding discrepancies and improving processing efficiency.
Reconciled diverse financial accounts including receivables, payables, unclaimed funds, USD accounts, chargebacks, and suspense accounts, ensuring comprehensive financial oversight.
Generated and presented proper monthly reports on online transactions and database activities, providing critical insights for management decisions.
First City Monument Bank (FCMB)
|FX/Teller Officer
Lagos, Lagos, Nigeria
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Summary
Managed diverse teller functions, including high-volume cash handling, foreign currency transactions, and customer service, ensuring efficient branch operations.
Highlights
Processed high volumes of cash transactions daily, maintaining strict accuracy and balancing cash drawers with 100% precision.
Utilized all proprietary banking software applications effectively to process transactions and manage customer accounts efficiently.
Provided excellent customer service, resolving inquiries and issues promptly to enhance customer satisfaction and retention.
Handled all foreign currency transactions and Forex trade applications (Form M, Form A, BTA/PTA), ensuring compliance with international regulations.
Managed daily foreign exchange transactions, including buying and selling various currencies, contributing to branch profitability.
Lagos State Ministry of Commerce and Industry
|Accounting Officer (Industrial Trainee)
Alausa- Ikeja, Lagos, Nigeria
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Summary
Supported accounting operations by processing vouchers, managing documentation, and posting journal entries for government parastatals.
Highlights
Assisted in the accurate raising and processing of financial vouchers, ensuring proper authorization and record-keeping.
Maintained organized and accurate filing systems for financial documents, improving accessibility and audit efficiency.
Supported the posting of accounting and journal entries for various government parastatals, contributing to transparent financial reporting.
Education
National Open University of Nigeria (NOUN)
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B.A
French and International Relations
Yaba College of Technology
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Ordinary National Diploma
Accounting
Languages
English
Yoruba
French
Certificates
Certified Data Analyst (Power BI, Advanced Excel, PostgreSQL, Problem Solving Techniques)
Issued By
Quantum Analytics
A2 Delf/Dalf Certificate
Issued By
Alliance Francaise
Customer Service Excellence Training
Issued By
FCMB
AAT / ATSWA (Association of Accounting Technicians West African Certificate)
Issued By
ICAN
Skills
Data Analysis & Software
Microsoft Office (Word, Outlook, Excel), QuickBooks, V-LOOKUP, Pivot Tables, Conditional Formatting, Power BI, Advanced Excel, PostgreSQL, FinTech Software, Core Banking Applications, CRM, Zoho Mail, Metabase, Data Management.
Financial Reconciliation
MasterCard Reconciliation, NIP Transaction Reconciliation, POS & Merchant Reconciliation, E-banking Reconciliation, Accounts Payable & Receivable Reconciliation, Chargeback Resolution, Suspense Account Management, Settlement Reports.
Financial Operations & Accounting
Journal Entries, Petty Cash Management, Bank Statement Reconciliation, VAT & WHT Computation, Tax Compliance, Trade Receivables, Invoicing, Financial Reporting, Forex Transactions, Teller Operations, Cash Handling.
Problem Solving & Communication
Dispute Resolution, Anomaly Identification, Risk Analysis, Process Optimization, Stakeholder Management, Interpersonal Skills, Customer Service, Analytical Skills.