YULIIA DUCHKO

Project Manager
Montreal, CA.

About

Certified Agile/Waterfall Project Manager with over 10 years of experience, specializing in leading cross-functional teams across IT, digital, and CRM ecosystems. Proven expertise in delivering complex projects through Scrum, Kanban, and hybrid frameworks, consistently translating strategic objectives into measurable outcomes. Adept at defining delivery roadmaps, facilitating Agile ceremonies, and driving continuous improvement while fostering collaborative, results-driven teams.

Work

Poubelle du ski
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Project Manager

Remote, Quebec, Canada

Summary

Managed hybrid Agile-Waterfall delivery for logistics process automation and IT improvements, effectively prioritizing backlogs and system updates in Magento 2.0 and Amazon Seller Central.

Highlights

Implemented a hybrid Agile-Waterfall delivery model, enhancing logistics process automation and driving IT improvements for operational efficiency.

Managed backlogs and prioritized sprint deliverables for critical system updates in Magento 2.0 and Amazon Seller Central, ensuring timely feature deployment.

Facilitated cross-department collaboration and retrospective sessions via Jira, refining workflows and improving project alignment.

Developed KPI dashboards and streamlined reporting processes, reducing operational errors by 30% and enhancing data-driven decision-making.

Start CDL (CRM system)
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Project Coordinator/Project Manager

Remote, Quebec, Canada

Summary

Directed a full-cycle Agile CRM implementation, defining strategic roadmaps and managing deliverables to align with critical business and financial objectives.

Highlights

Directed a full-cycle Agile CRM implementation, integrating QuickBooks, Zoho, and Salesforce modules to enhance business operations.

Defined comprehensive roadmaps, epics, and sprint deliverables, ensuring alignment with critical business and financial objectives.

Facilitated daily stand-ups, sprint reviews, and stakeholder demos, fostering transparency and accountability across project teams.

Introduced robust governance and risk-management processes, improving scope, budget, and compliance control for project delivery.

Delivered bi-weekly executive and financial reports, and successfully migrated delivery from Azure DevOps to Jira & Confluence for improved collaboration.

Unilimes (3D Design & Digital Innovation Studio)
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Program Manager / Digital Delivery Lead

Remote, Quebec, Canada

Summary

Led the program management and digital delivery of 20+ multi-platform 3D projects for diverse sectors, significantly reducing iteration time and improving stakeholder feedback through Agile workflows.

Highlights

Managed 20+ multi-platform 3D projects for healthcare, retail, and automotive sectors, utilizing Jira and ClickUp for efficient execution.

Led teams in developing interactive configurators and simulation tools, integrating custom CRM dashboards for enhanced user experience.

Oversaw comprehensive project lifecycle, from scoping and prototyping to testing and release, ensuring alignment of creative vision with technical delivery.

Introduced Agile workflows, reducing iteration time by 35% and significantly improving stakeholder feedback and project outcomes.

Netpeak (Digital Marketing Agency)
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Project Manager

Remote, Quebec, Canada

Summary

Managed multi-channel marketing campaigns, coordinating design, content, and analytics teams to achieve performance goals and produce client dashboards tracking engagement and retention.

Highlights

Delivered successful multi-channel marketing campaigns across web, SEO, CRM, and social platforms, driving enhanced brand visibility.

Coordinated design, content, and analytics teams, ensuring cohesive execution and achievement of performance goals.

Produced comprehensive KPI reports and client dashboards, effectively tracking engagement and retention metrics for strategic decision-making.

Horizn (Mobile Apps & CRM Design Studio)
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Project / Product Manager

Remote, Quebec, Canada

Summary

Functioned as Project/Product Manager for mobile and CRM app projects, bridging UX/UI and development teams to deliver innovative sound-recognition and real-time analytics features.

Highlights

Managed mobile and CRM application projects through Agile cycles, guiding them from initial concept to successful launch.

Successfully bridged communication and collaboration between UX/UI and development teams, defining clear requirements and roadmaps.

Delivered innovative sound-recognition and real-time analytics features for sports events, enhancing user engagement and data insights.

Mitridat & DFK Logistics
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Logistics Coordinator/Project Manager

Remote, Quebec, Canada

Summary

Coordinated logistics and managed projects, successfully launching the maritime logistics division and implementing digital tracking tools to improve cross-department communication.

Highlights

Successfully opened and developed the company's maritime logistics division from scratch, establishing new operational capabilities.

Coordinated complex land and sea transport operations, ensuring full documentation and regulatory compliance.

Implemented digital tracking tools and improved cross-department communication, enhancing operational transparency and efficiency.

Volunteer

B.U. Esthétiques
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Digital Operations / Shopify Administrator (Volunteer)

Remote, Quebec, Canada

Summary

Administered digital operations and Shopify, optimizing web performance and supporting content and design teams to enhance online presence and operational efficiency.

Highlights

Delivered web optimization initiatives using Agile sprint cycles, leading to incremental updates and effective testing of digital features.

Configured and integrated Stripe and PayPal payment gateways, automating reporting workflows for improved financial oversight.

Supported backlog grooming and coordinated QA efforts across content and design teams, ensuring seamless digital product delivery.

Education

Odesa National Maritime University
Odesa, Odesa Oblast, Ukraine

Master's Degree

Transportation Logistics and Transport Management

Grade: cum laude

Courses

Qualified as Researcher in the Maritime Transport Sector with a focus on logistics optimization, transportation systems, and operational planning.

Odesa National Maritime University
Odesa, Odesa Oblast, Ukraine

Bachelor's Degree

Marine Engineering and Transport Systems Management

Courses

Specialized in engineering processes, maritime transport operations, infrastructure management.

Languages

English
French
German

Skills

Agile & Waterfall Delivery

Scrum, Kanban, Sprint Planning, Retrospectives, Hybrid Delivery Management.

Project Governance & Risk Control

Scope Management, Scheduling, Reporting, Change-Management Processes.

Team Coaching & Stakeholder Management

Cross-Functional Leadership, Communication, Continuous Improvement.

Tools & Frameworks

Jira, Confluence, ClickUp, Miro, MS Project, Azure DevOps, Office Suite.

Process Optimization

Workflow Automation, KPI Tracking, Reporting Dashboards.