Jacob Nii Odoi Quarshie

IT Professional | Cybersecurity & Full-Stack Developer
North Legon, 00233, Accra, GH.

About

Detail-oriented IT Professional with hands-on experience in cybersecurity, systems administration, and software development. Skilled in troubleshooting, securing networks, and optimizing IT infrastructure to enhance organizational performance. Holds CompTIA , Google and Microsoft certifications in IT Support and Cybersecurity, with a strong passion for threat intelligence, system hardening, and digital transformation.

Work

VRA
|

MIS Intern

Akosombo, Eastern Region, Ghana

Internship

Summary

MIS Intern at VRA supporting IT operations through system setup, troubleshooting, and network administration. Skilled in configuring PCs, managing Active Directory, and ensuring secure, efficient technical environments.

Highlights

Configured and deployed new PCs, ensuring smooth integration into the VRA Active Directory domain.

Troubleshot and resolved hardware, software, and connectivity issues across multiple departments.

Supported system updates, antivirus management, and compliance with IT security standards.

Documented support tickets, technical fixes, and escalation procedures for team efficiency.

Collaborated with senior IT staff on network diagnostics and system maintenance.

Green Tech CA
|

IT Support Trainee

Internship

Summary

As a IT Support Trainee,I provided critical technical assistance which enhanced operational efficiency and digital footprint.

Highlights

Troubleshot software and hardware issues for local users

Handled and Escalated tickets with good documentation

Hands on experience with Windows/Linux admin, AD basics, and RDP environments

Gained hands-on experience with security tools and configuring CRMS

AYA Data
|

Backend Intern

Supervised Industrial Training

Summary

As a Backend Intern at AYA Data, Jacob engineered and optimized backend services and APIs, contributing to robust application development and seamless feature integration.

Highlights

Engineered and optimized backend services and RESTful APIs using Node.js and Express, enhancing data processing efficiency and API response times.

Developed responsive user interfaces with React and Next.js, contributing to a seamless and intuitive user experience across diverse platforms.

Implemented secure coding practices and collaborated cross-functionally with frontend and product teams, ensuring robust application development and successful feature deployment.

Education

Ghana Communication Technology University (GCTU)

Bachelor of Science

Information Technology

Courses

Cybersecurity Fundamentals

Network Security

Operating Systems Administration

Web Development

Data Structures & Algorithms

Certificates

Microsoft Cloud Support Associate (On-going)

Issued By

Microsoft

Microsoft AZ-900 (On-going)

Issued By

Microsoft

Comptia A+

Issued By

Comptia

Microsoft Security Essentials Professional Certificate

Issued By

Microsoft

Google IT Support Professional Certificate

Issued By

Google

Google Cybersecurity Professional Certificate

Issued By

Google

Codecademy Foundations of Cybersecurity Certificate

Issued By

Codecademy

Skills

Cybersecurity

Threat Detection, Incident Response, OSINT, SIEM Analysis, Vulnerability Assessment, Risk Management, Endpoint Security, Network Security, Threat Intelligence, Malware Analysis.

IT Support

Windows Administration, Linux Administration, Active Directory, Microsoft 365 Administration, System Troubleshooting, Help Desk Support, User Education, Device Setup.

Tools & Technologies

Wireshark, Splunk, Nmap, VirusTotal, Shodan, TheHarvester, TryHackMe, Microsoft Defender, Azure Sentinel, Git, GitHub, Visual Studio Code.

Programming & Scripting

JavaScript, React.js, Node.js, Express.js, Python, HTML, CSS, Bash.

Soft Skills

Communication, Problem-Solving, Documentation, Team Collaboration, Customer Service, Critical Thinking, Adaptability.

Interests

Visual Arts

Graphic Design, Photography, Adobe Photoshop, Adobe Illustrator, Canva, Brand Identity Design, Marketing Content Creation.

Photography
Website Design & Development

Projects

Cybersecurity Portfolio (In progress)

Summary

A continuous project showcasing practical cybersecurity skills and threat intelligence capabilities through active engagement with security challenges and analysis.

HealthEase Platform

Summary

A secure Progressive Web App (PWA) designed for healthcare, focusing on patient engagement, data security, and compliance with industry standards.

Web Scraper for Ghana News Sources

Summary

A Flask application built to automate the collection and structuring of news headlines from various Ghanaian sources for academic and media research.