G.JAGADEESH

Operations & Customer Service Professional
Kakinada Mandal, IN.

About

Highly adaptable and results-oriented professional with 8 years of diverse experience spanning marketing, computer operations, banking, and retail supervision. Proven ability to drive operational efficiency, deliver exceptional customer service, and manage complex tasks in fast-paced environments. Eager to leverage a robust skill set in a challenging role that fosters continuous skill development and contributes to organizational success.

Work

Aqua Feed Shop
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Supervisor

Kakinada District, Andhra Pradesh, India

Summary

Supervised daily operations and inventory management, ensuring efficient workflow and customer satisfaction in an aqua feed shop.

Highlights

Managed daily operations, including comprehensive inventory control and sales, to ensure efficient shop functionality.

Supervised a team of staff members, fostering a productive work environment and ensuring adherence to operational standards.

Oversaw customer interactions, resolving issues and maintaining high service quality to support business objectives.

Implemented streamlined processes for stock rotation and order fulfillment, improving overall operational efficiency.

E Point India Kiosk AEPS POINT
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Banking Sector Professional

Kakinada District, Andhra Pradesh, India

Summary

Managed financial transactions and customer service operations at a banking kiosk, facilitating AEPS services for clients.

Highlights

Processed diverse financial transactions, including Aadhaar Enabled Payment System (AEPS) services, for a broad customer base.

Provided direct customer support, assisting clients with banking inquiries and ensuring smooth transaction experiences.

Maintained accurate records of all transactions and ensured strict compliance with banking regulations and security protocols.

Handled cash and digital payments, reconciling daily accounts with precision to minimize discrepancies and ensure financial accuracy.

Internet Center
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Computer Operator

Kakinada District, Andhra Pradesh, India

Summary

Provided essential technical support and managed computer systems for users in a busy internet center.

Highlights

Managed and maintained computer systems and network connectivity, ensuring continuous service availability for users.

Assisted customers with various computer tasks, including internet access, printing, and software usage, enhancing user experience.

Performed routine troubleshooting and resolved technical issues promptly, minimizing downtime and improving operational flow.

Administered user accounts and ensured data security and privacy in a shared computing environment.

Idea Showroom
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Marketing Executive

Kakinada District, Andhra Pradesh, India

Summary

Executed marketing and sales initiatives to promote products and enhance customer engagement in a retail showroom.

Highlights

Engaged proactively with customers to promote telecommunication products and services, contributing to sales targets.

Assisted in organizing and executing in-store promotional campaigns, enhancing brand visibility and customer footfall.

Provided comprehensive product information and addressed customer inquiries, resulting in improved satisfaction and loyalty.

Maintained showroom displays and ensured product availability, contributing to an effective and appealing sales environment.

Education

Koringa College of Pharmacy, Koringa
Koringa, Andhra Pradesh, India

Diploma

Pharmacy

Grade: 74%

Koringa Vocational Jr.College, Koringa
Koringa, Andhra Pradesh, India

Intermediate (Vocational)

Medical Lab Technology (M.L.T)

Grade: 73%

Z.P..High School, Koringa.
Koringa, Andhra Pradesh, India

S.S.C.

General Studies

Grade: 80%

Languages

Telugu
English

Skills

Computer Proficiency

DCA, Adobe Photoshop, Microsoft Office Suite, Word, Excel, PowerPoint, Internet Research, Data Entry, System Administration.

Operations Management

Inventory Management, Workflow Optimization, Team Supervision, Process Improvement, Retail Operations, Logistics Coordination.

Customer Service & Sales

Client Relations, Sales Support, Product Promotion, Issue Resolution, Customer Engagement, Relationship Management.

Financial Services

Transaction Processing, AEPS, Cash Handling, Account Reconciliation, Compliance Adherence, Financial Record Keeping.

Technical Support

Troubleshooting, System Maintenance, Network Connectivity, User Assistance, Hardware/Software Support.

Interests

Leisure

Internet Surfing, Watching Cricket, Playing Cricket.