About
Highly accomplished Business Analyst and Product Manager with 2+ years of experience optimizing end-to-end product lifecycles and driving operational efficiency. Proven expertise in fleet management, IoT tracking, and SaaS platforms, demonstrated by a 40% reduction in operational turnaround time and 30% enhanced forecasting accuracy. Adept at leveraging market research, data analysis, and cross-functional collaboration to deliver innovative solutions within the EV ecosystem.
Work
India, India, India
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Summary
Led product lifecycle management and business analysis functions, driving innovation and efficiency across diverse platforms within the EV fleet management domain.
Highlights
Led end-to-end product development for web, mobile, IoT, and investor dashboards, achieving a 40% reduction in operational turnaround time and enabling real-time fleet visibility.
Designed and implemented a centralized service portal with invoicing, credit notes, customer credits, and notifications, resulting in a 35% decrease in billing errors and 20% improvement in collections.
Developed and streamlined customer support workflows by integrating tickets, service logs, CRM, and call data, driving a 25% reduction in resolution time.
Built and deployed automated dashboards for Sales, Marketing, Finance, and Operations, accelerating business intelligence adoption and enhancing forecasting accuracy by 30%.
Conducted market research and competitor analysis within the EV ecosystem, shaping product strategy and identifying 3+ new revenue opportunities.
India, India, India
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Summary
Contributed to business analysis and system optimization, focusing on robotic control systems and ensuring quality assurance.
Highlights
Designed and optimized a robotic control system, achieving a 12% performance improvement in its operational efficiency.
Coordinated comprehensive testing and validation processes, ensuring strict compliance with industry standards and project specifications.
Provided critical technical expertise, directly contributing to a 15% reduction in system failures during product development.
Languages
English
Hindi
Odia
Skills
Product Management
Business Requirements Gathering, Functional Requirements, User Stories, Use Cases, Product Roadmap Planning, Business Strategy Development, Metrics-Driven Prioritization.
Data & Analytics
Data Analysis, Root Cause Analysis, Business Analytics, Funnel & Cohort Analysis, Data-Driven Decision Making.
Project Management
Agile Project Management, Scrum, Sprint Planning, Release Management, Process Optimization, Workflow Automation, Gap Analysis.
Quality Assurance & Testing
Manual Testing, UAT (User Acceptance Testing), Test Case Design, Regression Testing.
Communication & Collaboration
Stakeholder Communication, Cross-Functional Collaboration, Client Engagement.
EV Ecosystem
Fleet Management, IoT Tracking, SaaS Platforms.