Jesse Smith

Lead UX/Product Designer

Boston, US.

About

Highly experienced Lead UX/Product Designer with a proven track record of shaping intuitive, high-impact AI workflows and digital products for leading organizations. Specializing at the intersection of UX, UI, and technology, I drive design initiatives from concept to delivery, collaborating cross-functionally to achieve significant user engagement and business growth. My expertise includes pioneering design systems, leading product monetization, and enhancing customer experiences across diverse platforms.

Work

Nexthink Inc.

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Senior UI/UX Designer

Boston, MA, US

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Summary

Drove digital marketing success by supporting campaigns, managing the corporate website, and establishing a robust design system for an AI-driven IT software company.

Highlights

Provided critical UI/UX support to the marketing team, directly contributing to a 20% Year-over-Year growth for an AI-driven IT software company.

Directed UI/UX initiatives for Nexthink's main website, event pages, and conference platforms, significantly enhancing user engagement and strengthening brand presence.

Architected and maintained a scalable, Figma-based design system, improving design consistency and accelerating development cycles by over 15%.

Pioneered the development of a variable-based 2.0 design system and comprehensive component library, establishing a future-proof design infrastructure.

Redesigned Nexthink.com/careers portal, significantly enhancing talent attraction and user engagement through an improved candidate experience.

Oliver Wyman

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Lead UX/Product Designer (Contract)

Boston, MA, US

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Summary

Led experience design initiatives for the Quotient AI team, shaping internal AI-powered tools from concept to delivery and collaborating cross-functionally to create intuitive, high-impact AI workflows.

Highlights

Spearheaded UX design for Proposal Assistant, an AI-powered presentation authoring tool, significantly enhancing user efficiency and content creation capabilities for consultants.

Designed core workflows for SlideAI, the firm's automated slide-creation tool, streamlining the generation of high-quality presentations and improving productivity across teams.

Facilitated the Convergence project, successfully unifying multiple internal AI tools into a single, cohesive platform, improving inter-tool synergy and user experience.

Contributed to the development of a new internal design system, establishing scalable UI design principles and ensuring consistency across future product developments.

Cimpress USA Inc. (Vistaprint)

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Senior UX Designer

Waltham, MA, US

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Summary

Supported the Fulfillment Domain division of the Mass Customization Platform (MCP), focusing on product design for producing and shipping physical products for Vistaprint and other clients.

Highlights

Successfully presented high-level design concepts to key customers and stakeholders, securing buy-in for strategic product initiatives and ensuring alignment with business goals.

Directed the end-to-end design of new products, successfully expanding and monetizing Mass Customization Platform (MCP) capabilities.

Re-imagined and optimized existing interfaces, resulting in a new, elevated customer experience that led to higher customer satisfaction.

Actively participated in the UX Guild, contributing to the advancement of UX best practices and fostering a design-centric culture across the organization.

Education

Marist College

Poughkeepsie, NY, United States of America
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Bachelor of Arts Fine Arts Grade:

Skills

UX/UI Design & Research

User Experience Design, User Interface Design, Interaction Design, UX Research, Information Architecture, Wireframing, Prototyping, Usability, Style Guides, Design Systems, Component Libraries.

Design Tools & Software

Figma, Adobe Creative Suite, Sketching, Atlassian Suite, Microsoft Office Suite.

Methodologies & Project Management

Agile, CMS Systems, Strategic Thinking, Decision-Making, Problem-Solving, Time Management, Adaptability.

Communication & Leadership

Collaboration, Facilitation, Negotiation, Storytelling, Leadership, Feedback Acceptance & Delivery, Conflict Resolution, Emotional Intelligence, Empathy, Presentation Skills.

Creative & Organizational

Creativity, Attention to Detail, Organization.