Dina Mohammad
Marketing Professional | Graphic Designer | Customer Service Specialist
Riyadh, SA.About
Results-driven Marketing Professional with a Bachelor's in Marketing and hands-on experience in developing and executing marketing strategies, sales pipeline management, and customer engagement. Adept at leveraging graphic design skills to create compelling visual content and committed to delivering exceptional customer service, I am poised to drive brand visibility and achieve business objectives in dynamic environments.
Work
MATCH
|Marketing Sales Representative
Riyadh, Riyadh, Saudi Arabia
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Summary
Led marketing and sales initiatives, developing strategies to promote products and services while managing the sales pipeline and closing deals.
Highlights
Developed and executed targeted marketing strategies that effectively promoted products and services, enhancing market reach and brand awareness.
Identified and engaged potential customers through strategic outreach, significantly expanding the sales lead pipeline.
Managed the sales pipeline from lead generation to deal closure, contributing to key account acquisition and revenue growth.
Collaborated cross-functionally with the marketing team to conceptualize and implement promotional campaigns that resonated with target audiences.
Analyzed market trends and competitor activities to inform strategic adjustments, optimizing campaign performance and market positioning.
Deflora
|Trade Show Representative
Riyadh, Riyadh, Saudi Arabia
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Summary
Engaged potential customers, demonstrated products, and gathered market intelligence at trade shows.
Highlights
Suggested specific product purchases tailored to individual customer needs, driving engagement and potential sales.
Distributed detailed product pamphlets and provided comprehensive explanations of items, enhancing customer understanding.
Identified and qualified interested customers for further engagement, contributing to lead generation efforts.
Demonstrated product features and benefits effectively to engage customers and highlight key selling points.
Conducted competitor product research to inform market positioning strategies and identify competitive advantages.
Maak
|Usher
Riyadh, Riyadh, Saudi Arabia
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Summary
Ensured positive guest experiences by managing entry, directing patrons, and resolving concerns efficiently.
Highlights
Verified authenticity of tickets and passes for numerous patrons, ensuring smooth entry and adherence to event protocols.
Directed guests efficiently to various facilities including restrooms, concession stands, and telephones, enhancing navigation and convenience.
Proactively addressed guest concerns and provided assistance, contributing to a positive and comfortable experience for all attendees.
Alshaya
|Service Evaluator
Riyadh, Riyadh, Saudi Arabia
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Summary
Ensured product quality and conformance to specifications through meticulous evaluation and reporting.
Highlights
Compared product attributes including colors, shapes, textures, and grades against established quality standards, ensuring consistency.
Monitored production operations to verify conformance to specifications, contributing to quality control and operational efficiency.
Authored comprehensive reports detailing evaluation results, recommendations for improvements, and necessary repairs, providing actionable insights for management.
Family Business
|Monitoring and Assisting
Riyadh, Riyadh, Saudi Arabia
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Summary
Provided comprehensive patient services, managed telemarketing efforts, and maintained critical administrative records.
Highlights
Performed essential patient services, including extensive telephone support, ensuring effective communication and care coordination.
Conducted telemarketing and customer service inquiries, contributing to patient engagement and administrative support.
Maintained accurate and confidential staff records, billing information, and payment processing, ensuring operational integrity.
Volunteer
Public Speaking Club
|Graphic Designer
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Summary
Developed and designed diverse marketing materials, enhancing the club's visual identity and promotional efforts.
Highlights
Created compelling visual concepts and designs for various marketing materials, including logos, flyers, and web graphics.
Produced high-quality visual content that supported club events and initiatives, contributing to increased member engagement and public awareness.
University of Princess Norah Elementary Schools
|After School Program Volunteer
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Summary
Supervised students and facilitated engaging age-appropriate activities in various creative and physical disciplines.
Highlights
Supervised elementary students, ensuring a safe and supportive environment for after-school activities.
Implemented age-appropriate activities, including sports, dancing, and handicrafts, fostering skill development and engagement.
Education
Princess Norah bint Abdulrahman University
Bachelor
Marketing
Languages
Arabic
English
Turkish
Certificates
Microsoft Excel
Issued By
Pearsons
University Volunteering
Issued By
PNU University
Skills
Customer Service & Engagement
Guest & Client Satisfaction, Hospitality Service Expertise, Customer Relations, Verbal Communication.
Marketing & Sales
Marketing Strategy Development, Sales Pipeline Management, Market Trend Analysis, Promotional Campaigns, Product Demonstration, Customer Needs Assessment.
Graphic Design
Print Design & Illustration, Graphic Arts Design, Visual Concepts, Logo Design, Flyer Design, Web Graphics.
Administrative & Operational Support
Record Maintenance, Quality Conformance Monitoring, Report Writing, Telemarketing.