Senior Onsite Video Support Engineer
Organization: HP
Location: Rio de Janeiro, Rio de Janeiro, Brazil
Senior Onsite Video Support EngineerDescription -Experienced videoconferencing engineers skilled in configuring and managing Teams and Zoom, AV integration, structured cabling, control systems, and codec/MTR maintenance. Strong networking and real-time troubleshooting capabilities (SIP, H.323, TCP/IP), with cloud and OS familiarity and desirable Teams/O365 and Azure certifications. Decisive under pressure, detail-oriented, solution-focused leader with emotional resilience, active listening, and strong self-management.Hard Skills Support as Technical LiderDeveloping TeamTeams/Zoom configurationAV equipment integrationReal-time troubleshootingNetwork protocols (SIP/H.323)Network LAN/WanControl systems managementStructured cabling knowledgeAV signal diagramsCodec and MTR maintenance BasicOS fundamentals BasicArchitecture advancedEnglish AdvancedDifferentialsTeams & O365 certificationAzure architectureAutomation systems certificationSoft Skills Decisive under pressureDetail orientedClear communicationActive listeningEmotional resilienceTeam leadershipCritical thinkingSelf‑managementSolution focusedFlexible adaptabilityCollaborative teamworkEmpathetic understandingAnalytical thinkingProactive initiativeProblem resolutionEthical responsibilityTime prioritizationStrategic alignmentRecognized for innovation#LI-POST Job -ServicesSchedule -Full timeShift -No shift premium (Brazil)Travel -Relocation -Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"