Service Delivery Engineer - REMOTE
Organization: Jobgether
Location: United Kingdom
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Service Delivery Engineer - REMOTE. As a vital member of our Service Delivery Team, you will play a crucial role in ensuring that our technical solutions meet client priorities and challenges. Your expertise will not only help facilitate world-class support but also identifies and maximizes growth opportunities. You will become a trusted advisor to clients, ensuring they receive exceptional service and fulfillment of their strategic goals, while collaborating closely with key stakeholders.\nAccountabilitiesPerform specific delivery support activities for a single customerAssist in coordinating development and consolidation of technical and process documentationFocus on activities like data analytics and reportingAssist with analyzing specific issues with the customerPartner with team(s) to provide an outstanding experience to the customerProvide hardware and software incident supportDeliver IMACD (install/moves/adds/changes/deinstalls) tasks related to requestsPerform remote support for other locationsWork closely with the local customerSupport other IT-related manufacturing support on-site, as directed by the managerRequirements4 to 6 years of related experienceGood organizational and planning skills to coordinate program deliverablesAbility to set priorities and work independentlyExcellent analytical and problem-solving skillsServiceNOW or related experienceBenefitsOpportunity to work remotelyAccess to advanced technology and tools in the industrySupportive work environment focused on professional developmentCollaborative and innovative team cultureFlexible work schedule\nWhy Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.#LI-CL1Apply: https://jobs.lever.co/jobgether/f231103f-043e-4fc8-be1e-66a1b6669469