Cloud Engineer

Organization: Universal Music Group

Location: Nashville, Tennessee, United States

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world. Job DescriptionHow we LEAD: We are currently seeking an eager and collaborative individual to serve as the technical resource on CloudOps team. Responsible to provide technical support and guidance regarding cloud-based SAP solutions as well a being a key technical support resource in supporting the greater cloud landscape.How you'll CREATE: The responsibilities of this position include, but are not limited to, the following functions in the Operations organization:Utilize technical skills and tools to coordinate, maintain, enhance, and deploy cloud-based solutions while following corporate standards and best practicesWork within a CloudOps team to meet project objectives in a timely fashionUpdate project status reports (progress/risks/issues/roadblocks) as required by Senior ManagementUse CloudOps methodology and toolsets to implement and support solutions in AWS, Azure, and GCPImplement proposed solutions to ensure the delivery of a quality product or serviceEnsure cloud resources meet UMG’s operational requirements and are in compliance with UMG infrastructure and security standardsProvide documentation and communication to peers and other IT Teams for status, coordination, objectives, and performanceCompile and remediate vulnerabilities identified by the securities teamAssess and troubleshoot, consult with vendors, and coordinate with other teams for problem resolutionEnsure high work standards regarding incident and change management tasksOther tasks as deemed necessary or appropriateSkills/Abilities:Critical and Required Daily SkillsSUSE Linux Enterprise Server (SLES) Administration: Deploy, configure, and manage SLES EC2 instances in AWS; troubleshoot boot issues; manage LVM (LVS, VGS, PVS); configure SUID, SGID, Sticky Bit; expand XFS file systems and EBS volumes; manage permissions and ACLs. User/group management, SSH security, package management (zypper, rpm), process/service management (systemd), log analysis, networking (TCP/IP, DNS, routing, firewalls), backup/restore, patching and security hardening.AWS Services: EC2, S3, EFS, Storage Gateway, EBS, VPC, VPC Endpoints, IAM, CloudWatch, CloudTrail; provisioning, configuration, monitoring and optimization.Automation & Scripting: Bash/shell scripting, AWS CLI, Infrastructure-as-Code (Terraform/Ansible), cron jobs and system automation.Monitoring & Performance: System resource monitoring, capacity planning, AWS monitoring tools, and troubleshooting performance bottlenecks.Overall SkillsetProficient usage and management of Linux and Windows technology stacks (Ubuntu, Windows Server, Nginx, Apache, MySQL, PHP, IIS, MS SQL, .NET, and more)Proven experience with AWS, GCP, and Azure in an enterprise setting (personal use of these services will not be considered as equivalent)Experienced usage of Kubernetes technology stacks (K8s, EKS, GKE, Helm, Prometheus, Cortex, Grafana, Istio, and more)Accomplished with Modern CloudOps methodologies and toolsets (Chef, Terraform, Jira, Slack, Vault, Python, Cortex)Solid grasp and usage of version control and release management concepts and tools, particularly Git (Github / SVN/Bitbucket) for code branching and mergingUnderstanding of Modern Auth (OIDC, SSO, SAML, Federation)Build and support solutions using both serverless and server-based infrastructure in AWS, Azure, and GCP cloud environmentsFollow deployment practices using CICD Processes and Technologies (Jenkins, TeamCity, Tekton, Spinnaker, Octopus, CodeDeploy, Automate)Solid understanding of key cloud design concepts such as “High Availability” (HA), “Elastic Load Balancing” (ELB), Principle of Least Privilege, Resiliency, Ephemeral Computing, Stateless Computing, Virtual Networking, and ScalingDetailed knowledge and demonstrated experience with key AWS specific technologies including EC2, S3, RDS, Redshift, CloudWatch, CloudFormation, CloudTrail, Storage Gateway, VPC, Transit Gateway, Dedicated Instances, Large Memory U-Type Instances, and LambdaDetailed knowledge and demonstrated experience with key GCP specific technologies including Compute Engine, BigQuery, IAM, BigTable, VPC, Shared VPC, Flow Logs, and Cloud FunctionsDepth of knowledge of VPC, Cloud Networking, Hybrid Cloud, and IAM constructs in AWS, Azure, and GCPClear understanding that implementation of security principles and tools is not “optional”Experience with serverless technologies (K8s, RDS, Lambda, SNS, SQS, S3, BigQuery, EKS, GKE, BigTable, Azure AD, Azure B2C, API Gateway, CloudFront, Lambda at Edge)Skill configuring and administering different distributions of Linux (Amazon Linux, Ubuntu, Red Hat Enterprise Linux, SLES)Bring your VIBE:Experience:5 years minimum Experience in delivering IT infrastructure and cloud projects with multiple stakeholders and delivery teams.Extensive experience in technical server and Enterprise storage managementPractical (hands-on) Experience with all 3 leading cloud providers (AWS, Azure, GCP)Practical (hands-on) Experience with UMG primary DevOps toolsets (Chef, Terraform Enterprise, Jira, Confluence, Git, Vault, Slack)Practical (hands-on) Experience with UMG primary serverless technologies (k8s, GKE, EKS, Lambda, RDS)Practical (hands-on) experience with UMG primary VM technologies (EC2, Dedicated Instances, Compute Engine)Practical (hands-on) experience using scripting languages (Python, PowerShell, Golang, AWS CLI, GCP CLI, Bash)Practical (hands-on) experience using AWS Linux, Ubuntu Linux, and SLES LinuxPractical (hands-on) experience using WindowsPractical (hands-on) experience using Kubernetes (K8s) and related toolsets (K8s, EKS, GKE, Grafana, Prometheus, Cortex)Other tools: Dynatrace, Azure AD, Intune, SEP, Redlock, Prisma Cloud, SAP, GoAnywhere)Education:BA or BS degree in an IT related field or an equivalent combination of formal education and applicable experience requiredMCSE, AWS, GCP and UNIX certifications strongly preferredPerks Playlist:Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren’t just values—they’re how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer):Comprehensive medical, dental, and vision coverageIncluding 100% coverage for out-patient in-network mental health servicesFertility coverage for eligible medical plan participantsWellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)Student Loan Repayment Assistance and Tuition Reimbursement401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contributionA variety of ways to prioritize much-needed time away from work including:Flexible Paid Time Off (PTO) for exempt employees3-weeks PTO for non-exempt employees2-weeks paid Winter Break10 Company Holidays (including Juneteenth and Wellbeing Day)Summer Fridays (between Memorial Day and Labor Day)Generous paid parental leave for every type of parentCheck out our full overview of benefits on the Perks Playlist page of the career site.Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.Universal Music Group is an Equal Opportunity EmployerWe are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.For more information, please click on the following links.E-Verify Participation Poster: English / SpanishE-Verify Right to Work Poster: English | SpanishJob Category:TechnologySalary Range:$124,395 - $159,980The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.

Apply: https://umusic.wd5.myworkdayjobs.com/UMGUS/job/Nashville-Tennessee/Cloud-Engineer_UMG-24395