SEGUYA JOEL

IT Support Professional & Administrative Specialist
Kampala, UG.

About

Highly adaptable and results-driven IT Support Professional with over 3 years of experience in data entry, computer systems, and administrative support. Proven ability to enhance operational efficiency, resolve technical issues, and streamline information management. Eager to apply strong problem-solving, communication, and digital proficiency to a dynamic IT role, driving impactful solutions and fostering continuous improvement.

Work

Ministry of Health
|

Office Assistant

Kampala, Central Region, Uganda

Summary

Managed comprehensive digital and physical documentation systems while providing essential IT support, optimizing inter-departmental communication for enhanced operational efficiency.

Highlights

Managed and organized extensive digital and physical documentation, ensuring efficient retrieval and secure storage of critical office records.

Provided essential IT support and troubleshooting for office systems, resolving technical issues to minimize downtime and maintain operational continuity for staff.

Streamlined inter-departmental communication processes, fostering improved collaboration and information flow across the organization.

Contributed to overall office efficiency by proactively identifying and addressing administrative needs, supporting a productive work environment.

Mr. Mukisa Malcom
|

Housekeeping Assistant

Kampala, Central Region, Uganda

Summary

Managed inventory records and cleaning schedules using spreadsheet tools, demonstrating adaptability and discipline in maintaining operational standards.

Highlights

Maintained detailed inventory records and daily cleaning schedules using Microsoft Excel, optimizing resource allocation and operational planning.

Demonstrated exceptional adaptability and discipline in executing diverse tasks, contributing to a consistently organized and functional environment.

Implemented systematic tracking for supplies, enhancing efficiency and supporting cost-effective management of resources.

Mr. Dalious Tulinawe
|

Data Entry Clerk

Kampala, Central Region, Uganda

Summary

Accurately entered and managed extensive data volumes, significantly improving database integrity and supporting the transition to digital record-keeping.

Highlights

Accurately processed and managed large volumes of sensitive data, maintaining high standards of quality and confidentiality.

Enhanced database integrity and reduced data entry errors by over 25% through meticulous validation and quality assurance protocols.

Facilitated the successful transition of manual records to digital platforms, improving data accessibility and optimizing storage solutions.

Volunteer

TASO Mulago
|

Youth Advocate

Kampala, Central Region, Uganda

Summary

Engaged in youth sensitization and digital advocacy campaigns, contributing to community IT outreach and health information programs.

Highlights

Led and participated in youth sensitization and digital advocacy campaigns, reaching a broad audience with critical information.

Contributed to community IT outreach initiatives, enhancing digital literacy and access to technology for underserved populations.

Supported health information programs, disseminating vital public health knowledge to community members.

Education

YMCA Institution
Kampala, Central Region, Uganda

Certificate

Computer Science

Highland Secondary School
Kisaasi, Central Region, Uganda

Uganda Advanced Certificate of Education (UACE)

Secondary Education

Kololo High School
Kampala, Central Region, Uganda

Uganda Certificate of Education (UCE)

Secondary Education

St. Paul C/U Primary School
Kyebando, Central Region, Uganda

Primary Leaving Examination (PLE)

Primary Education

Awards

Certificate of Appreciation

Awarded By

Dianah Kyaligoza

Recognized for valuable contributions and dedication.

Publications

New Man

Published by

Pastor Chris Oyakhilome

Summary

A publication by Pastor Chris Oyakhilome.

Languages

English

Certificates

Communication - Online

Issued By

Online Platform

Leadership Training

Issued By

Local Institute

Photography Workshop

Issued By

Local Workshop Provider

Skills

Technical Skills

Data Entry, Microsoft Office Suite, Computer Maintenance, Basic Networking, Typing (60+ WPM), Digital Tools, Spreadsheet Tools, Microsoft Excel.

Soft Skills

Leadership, Team Collaboration, Communication, Organization, Problem-solving, Attention to Detail, Adaptability, Discipline, Continuous Learning, Innovation.

Software & Tools

Google Workspace, Email Communication, Digital Photography.

Interests

Tech and Digital Content Creation
Swimming & Outdoor Adventures
Exploring New Cultures and Networking