Johnpaul Ugwulo

Led the DevOps and Infrastructure team for SmartAfCFTA, automating E-commerce & E-Learning platform deployment with Azure DevOps & CI/CD pipelines, increasing deployment speed by 85% for a solution serving 54 African countries.

Automated Finopay's SIT and UAT enterprise Azure landing zone and infrastructure deployment, reducing deployment time by 80% through strategic use of Azure DevOps and CI/CD pipelines.

Architected and integrated a Venafi Code signing solution for Zenith Bank, migrating from on-prem to Azure DevOps, enhancing supply chain pipeline security by 10%.

Conducted workshops and training sessions on advanced DevOps strategies for clients and mentored interns, fostering engineering excellence and accelerating developer productivity.

Designed and deployed microservices cloud architecture on AWS for a capstone project, demonstrating expertise in scalable and resilient cloud solutions.

Automated infrastructure provisioning using AWS CloudFormation and CDK, streamlining deployment processes and ensuring consistency.

Developed CI/CD automation pipelines for deploying applications and Python-based Function apps on AWS, enhancing deployment efficiency and reliability.

Expedited payment API integrations for key clients and partner payment processors, including NIBSS & Interswitch, ensuring seamless financial transaction capabilities.

Conducted rigorous API functionality and new feature release testing using Postman and virtual accounts, tracking and resolving issues through Grafana and API log analysis.

Documented new API features/releases and proactively resolved over 15 tickets daily with a 95% first-contact resolution rate, exceeding the team's SLA target by 10%.

Maintained proactive client engagement across multi-channels (Slack, Email, Skype), ensuring timely issue resolution and high satisfaction.

Provided comprehensive IT support to over 120 internal users across five bank branches, ensuring operational continuity and minimizing downtime.

Configured core bank applications, Windows workstations, and managed user profiles within Microsoft Active Directory, ensuring a robust and secure IT infrastructure.

Led the Software-Defined Networking (SDN) network cutover across five branches, configuring Cisco routers/switches and patching network cables to ensure a seamless transition.

Revamped the regional IT inventory system to a cloud-accessible format and developed self-service user guides, reducing support tickets by over 500 annually and exceeding team targets.

Developed a Chrome extension developer tool collaboratively, deploying a Python Flask app server on Digital Ocean and integrating GitHub's CI/CD pipeline.

Procured and configured a domain with SSL certification, contributing to a Hackathon win for the best project through seamless CI/CD integration and robust deployment.

Enhanced collaboration skills using Git and GitHub, and delivered a training session on GitHub Copilot to teammates, fostering knowledge sharing and skill development.