About
Seasoned IT and organizational leader with over a decade of expertise in driving digital transformation, strategic project management, and regulatory excellence across complex environments. Specializing in integrating cybersecurity, IT governance, and business continuity, I deliver scalable enterprise solutions that bridge technical innovation with executive strategy. Proven ability to lead multidisciplinary teams through transformative initiatives, ensuring alignment with international standards and fostering sustainable growth, risk mitigation, and operational resilience.
Work
EMAYA
|Project Manager
San Salvador, San Salvador, El Salvador
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Summary
Spearheaded enterprise-wide cybersecurity and compliance initiatives, driving global standard certifications and cultivating a robust culture of operational integrity.
Highlights
Led comprehensive enterprise-wide cybersecurity and compliance programs, achieving certifications to global standards and significantly enhancing operational integrity.
Engineered and deployed AI-powered, cloud-native platforms, automating compliance processes to enhance audit preparedness and data governance efficiency by an estimated 25%.
Directed the strategic deployment of advanced cybersecurity technologies, strengthening defenses across complex hybrid infrastructures and reducing security vulnerabilities by 15%.
Collaborated with executive leadership to align strategic risk priorities with regulatory and business objectives, resulting in a 20% reduction in identified high-priority risks.
JHUEZ INTERNATIONAL GROUP
|Management Consultant
San Salvador, San Salvador, El Salvador
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Summary
Orchestrated comprehensive ISO implementation programs for diverse clients, enhancing organizational adaptability and resilience across multiple industries.
Highlights
Orchestrated comprehensive ISO 27001 and ISO 9001 implementation programs for 10+ clients across diverse industries, significantly improving organizational adaptability and resilience.
Guided multiple client teams through successful transitions to modern, digital-first compliance frameworks, reducing implementation time by an average of 15%.
Delivered high-impact audits and process evaluations, identifying critical gaps and enhancing regulatory alignment, which led to an average of 10% improvement in business outcomes for clients.
Scotiabank
|Technical Systems Analyst
Toronto, Ontario, Canada
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Summary
Developed and maintained secure infrastructure protocols, safeguarding operational continuity and enhancing system reliability for critical banking operations.
Highlights
Developed and rigorously maintained secure infrastructure protocols, improving operational continuity and system uptime by 99.9% for critical banking systems.
Streamlined IT incident management processes and response strategies, reducing average resolution time by 20% and enhancing overall system reliability.
Conducted comprehensive technical risk assessments and proactive security evaluations across 50+ systems, providing actionable insights that directly supported key business priorities and mitigated potential threats.
Rogers Communications
|Technical Analyst
Toronto, Ontario, Canada
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Summary
Implemented performance-oriented IT service enhancements and developed scalable documentation, significantly improving operational efficiency and knowledge retention.
Highlights
Implemented performance-oriented IT service enhancements for critical operational functions, resulting in a 10% improvement in system response times and user satisfaction.
Developed and maintained scalable documentation resources and support tools, increasing service efficiency by 15% and improving knowledge retention for a team of 20+ IT professionals.
Education
University of London
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Computer Science
Machine Learning and AI
Seneca College
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Civil Technology
Civil Engineering
ITCA
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Diploma
CAD/CADD Drafting and Design Technology
Skills
AI-Driven Process Automation
Artificial Intelligence (AI), Machine Learning, Process Automation, Cloud-Native Platforms, Compliance Automation.
Digital Transformation & Strategy
Digital Transformation, IT Strategy, Strategic Planning, Business Process Optimization, Emerging Technologies.
Cybersecurity & Governance
Cybersecurity, IT Governance, Risk Management, Data Governance, Incident Management, Security Protocols, Technical Risk Assessments, Security Evaluations, Hybrid Infrastructures.
Project & Program Management
Project Management, Program Management, Agile Methodologies, Lean Principles, PMP.
ISO Standards & Compliance
ISO Standards Implementation, ISO 27001, ISO 9001, Regulatory Compliance, International Standards, Audit Preparedness.
Stakeholder Engagement & Change Management
Stakeholder Management, Change Management, Cross-functional Leadership, Executive Collaboration, Team Leadership, Organizational Adaptability.
Languages
English
Native
Spanish
Native
French
Native