OKON JOSHUA PETER
Adaptable Professional Seeking Remote Entry-Level Opportunities
Abeokuta, NG.About
Highly adaptable and results-oriented professional with 5+ years of hands-on experience in customer service, sales, and fast-paced operational environments. Proven ability to excel under pressure, resolve complex problems, and drive client satisfaction through strong communication and efficient task management. Eager to leverage transferable skills and a quick learning aptitude in remote entry-level opportunities offering stability and growth.
Work
Independent Contractor
|Bead Embroidery Artist / Beadwork Designer
Abeokuta, Ogun State, Nigeria
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Summary
Led end-to-end custom bead embroidery projects, from client consultation and design to production, quality assurance, and professional delivery.
Highlights
Managed the full project lifecycle for custom bead embroidery, successfully delivering personalized designs from conception to client handover.
Conducted detailed client consultations, negotiated pricing, and established project timelines, ensuring clear communication and client satisfaction.
Produced high-quality beadwork, overseeing design, craftsmanship, and professional photography to elevate brand presentation.
Coordinated efficient delivery logistics, ensuring timely and secure distribution of finished products to diverse clientele.
Gamerbee Supermarket
|Food Hall/Baker
Abeokuta, Ogun State, Nigeria
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Summary
Executed daily baking operations and customer service within a high-volume food hall, ensuring product quality, efficient inventory management, and team collaboration.
Highlights
Prepared and baked a consistent volume of pastries daily, adhering to strict quality standards and increasing customer satisfaction.
Provided proactive customer support, offering product recommendations and efficiently processing orders during busy periods.
Managed daily inventory restocking and packaging for baked goods, ensuring optimal product availability and organized displays.
Maintained impeccable hygiene and workstation organization, contributing to a safe and efficient food production environment.
Collaborated effectively with the team to achieve daily production goals and enhance overall operational efficiency.
Moss Game Stop
|Sales Representative
Abeokuta, Ogun State, Nigeria
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Summary
Drove daily sales and enhanced customer experience by providing product assistance, technical support, and effective complaint resolution in a retail environment.
Highlights
Achieved daily sales targets by actively assisting customers with product selections and processing payments efficiently.
Provided basic technical assistance and troubleshooting for gaming products, enhancing customer satisfaction and reducing returns.
Maintained appealing product displays and ensured accurate inventory presentation, contributing to an organized and inviting store environment.
Resolved customer complaints promptly and professionally, fostering positive relationships and ensuring customer retention.
Education
The Polytechnic, Ibadan
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Incomplete Diploma
Mechanical Engineering
The Iconic College
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Secondary School Certificate (WASSCE)
General Studies
Languages
English
Skills
Customer Relations
Customer Service, Sales Assistance, Problem Solving, Complaint Resolution, Email & Chat Support, Cash Handling.
Operational Management
Inventory Management, Time Management, Multitasking, Workstation Organization, Process Improvement, Efficiency Optimization.
Project Management
Client Consultation, Project Timelines, Quality Assurance, Delivery Coordination, Contract Management.
Technical & Digital
Computer Basics, Learning New Tools, Adaptability to Remote Workflows, Digital Photography, Basic Tech Support.
Interpersonal & Soft Skills
Communication, Teamwork, Adaptability, Reliability, Pressure Handling.