JUSTINA FIDELIS

Delivered comprehensive virtual administrative support to the CEO, expertly managing complex calendars, coordinating critical meetings, and handling high-volume email correspondence.

Streamlined executive communication flow and scheduled virtual meetings, ensuring timely follow-up on critical tasks and enhancing decision-making processes.

Developed and presented professional reports, presentations, and briefing documents, providing key insights that supported strategic decision-making.

Conducted in-depth research, meticulously managed confidential documents, and provided essential coordination for various projects, ensuring data security and integrity.

Provided extensive administrative support, including preparing professional PowerPoint presentations, managing email correspondence, and organizing critical documents for efficient operations.

Coordinated and managed virtual organizational meetings, developing agendas, preparing essential materials, and accurately documenting minutes to facilitate informed decision-making.

Conducted targeted online research for projects and presentations, synthesizing information into clear slides and reports that informed strategic initiatives.

Managed and optimized social media pages, increasing organizational presence and visibility by strategically scheduling posts, monitoring engagement, and creating compelling content.

Maintained secure and easily accessible electronic document management systems, ensuring confidentiality and efficient retrieval for staff.

Utilized digital tools and technology to streamline remote work processes, effectively writing and submitting proposals that contributed to business development.

Supported Human Resource management by assisting with recruitment processes, capacity building initiatives, leadership training, and mentorship programs.

Assisted external auditors by reviewing and analyzing organizational financial statements and records, ensuring compliance and accuracy in financial reporting.

Managed and processed all financial accounts, including payments and deposits, ensuring precise and timely transaction handling.

Recorded and updated financial reports, prepared payment documentation, confirmed cash balances, sorted POS invoices, and reconciled accounts payable for timely and accurate disbursements.

Handled all financial transactions and supported the documentation of financial budgets, liaising with bank managers and external auditors on critical financial matters.

Managed petty cash, conducted detailed sales and expenditure analysis for the supermarket, bar, kitchen, and VIP lounge, optimizing financial oversight.

Supervised and oversaw daily office activities, ensuring smooth operations and maintaining accurate, up-to-date office records.

Successfully launched and managed a cyber café, overseeing all printing stationery and equipment, improving service availability and efficiency.

Developed and implemented new office policies and procedures that reduced processing times and increased overall productivity by 15%, alongside coordinating equipment maintenance.

Facilitated effective internal communication through regular updates, newsletters, and information postings, enhancing information flow and employee engagement.

Coordinated the successful planning and execution of various office events, meetings, and conferences, managing logistics from conception to completion.

Responded to a high volume of customer requests and inquiries across multiple channels (Telephone, Instagram, Facebook, WhatsApp, Email), ensuring high satisfaction rates.

Generated comprehensive reports and extracted data for analysis on daily cane loading, transportation, equipment, and vehicle situations, informing operational decisions.

Verified and corrected data discrepancies, ensuring high data integrity and accuracy for production unit values and product inventories.

Collaborated effectively with team members to streamline data entry processes, improving overall efficiency and data flow.

Performed detailed analysis and calculations on cane transport data and fuel consumption, providing valuable insights for cost optimization.

Assisted in overseeing logistical arrangements, maintaining and updating event records, and coordinating travel arrangements for staff and management.

Prepared comprehensive meeting materials and minutes, ensuring clear documentation of discussions and topics for future reference and action.

Managed email and correspondence, facilitating effective communication and enhancing overall office processes.

Negotiated with hotels and managed the preparation of vouchers, office supplies, and insurance renewals, contributing to cost efficiency.

Compiled, verified, and sorted information according to priority, preparing source data for efficient computer entry processes.

Operated and managed extensive organizational data lists, including cane movement, equipment, and vehicle usage.

Reviewed data for deficiencies and errors, correcting incompatibilities to ensure data integrity and accurate organizational output.

Generated comprehensive data reports, stored completed work securely, and performed backup operations, maintaining information confidentiality.

Assisted in the procurement and maintenance of inventory, office items, and equipment, contributing to the smooth and efficient daily running of the office.

Responded to office calls, resolved complaints, and addressed inquiries, providing satisfactory feedback to clients and stakeholders.

Welcomed and attended to visitors, effectively liaising with top management and department heads to ensure their needs were met.