EHIRIM JUSTUS OGADINMA
Administrative & Customer Relations Professional
Benin City, NG.About
Proactive and adaptable graduate with a B.A. in English and Literature, combining robust administrative support, data management, and customer relations expertise. Adept at leveraging strong communication, organizational, and technical skills to streamline operations, enhance data accuracy, and foster positive stakeholder relationships, aiming to significantly contribute to organizational growth and efficiency.
Work
Peace Radiation International Services
|Sales Personnel/Customer Relationship Manager
Lagos, Nigeria
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Summary
Managed comprehensive customer relations and sales support, ensuring high satisfaction and operational continuity through meticulous data management and strategic recommendations.
Highlights
Managed diverse customer relations, consistently achieving high satisfaction and fostering repeat business through proactive engagement.
Executed detailed data entry and updates, maintaining 100% data accuracy for informed decision-making and business analysis.
Developed Excel-based financial summaries, enhancing data accuracy and providing critical insights to support strategic business outcomes.
Streamlined operational continuity by effectively scheduling meetings, accurately recording minutes, and managing follow-up actions.
Facilitated customer transactions and delivered tailored product recommendations, directly contributing to customer satisfaction and sales.
Abike College
|School Teacher & Administrative Assistant (NYSC)
Sango-Ota, Ogun, Nigeria
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Summary
Provided critical administrative and teaching support, managing proprietor's schedule, student records, and ensuring smooth communication and operational efficiency for over 100 students.
Highlights
Managed proprietor's schedule and communications, optimizing time allocation and strategic focus on key initiatives.
Maintained student records database with high accuracy, facilitating efficient data management and reporting for over 100 students.
Served as a key liaison between administration and students, fostering a positive learning environment and enhancing communication.
Drafted official correspondence, ensuring clear communication flow among staff, students, and external stakeholders.
Coordinated internal and foreign examinations, and administered comprehensive administrative duties for over 100 students, ensuring operational consistency.
Education
University of Benin
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B.A.
English & Literature
Grade: Second-Class Honours (Lower Division)
Roshallom International Secondary School
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W.A.S.S.C.E & N.E.C.O.
Secondary Education
Languages
English
Skills
Communication & Collaboration
Written Communication, Verbal Communication, Teamwork, Liaison, Interpersonal Skills, Stakeholder Engagement.
Administrative & Operations Management
Organizational Skills, Time Management, Task Management, Deadline Adherence, Multitasking, Schedule Management, Correspondence Drafting, Meeting Coordination, Minute Taking, General Administration.
Data Management & Analysis
Data Entry, Data Accuracy, Student Records Management, Financial Summaries, Data Analysis, Research, Information Organization, Decision Support.
Customer Service & Sales Support
Customer Relations Management, Customer Satisfaction, Product Recommendations, Transaction Processing, Sales Support, Client Engagement.
Technical Proficiency
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Canva, CorelDraw X7, Ableton, FL Studio.
References
References
Available upon request.