American Express (Big Data Platform)
|SENIOR MANAGER, PRODUCT SOLUTION DESIGN
Highlights
System Design / Tech Architecture: Architected the C1 system context for a Data Transformation tool, ensuring accurate tagging of sensitive (SDE) and critical data elements (CDE) for privacy compliance. Enhanced data governance, quality, security, and access management and cut operational inefficiencies by over 75% post-launch.
Strategy and Journey Mapping: Led research to shape the product strategy and user journey for a semi-automated metadata generation tool, reducing manual effort, team dependencies, and privacy risks by more than 60%.
Data Privacy Implementation: Spearheaded the testing strategy and product development to ensure PII is purged/anonymized in lower E1 and E2 environments, meeting strict data governance standards.
Cloud Migration Privacy Strategy: As part of our cloud migration strategy, I focused on enhancing data governance for PII and other sensitive data by implementing measures to prevent unauthorized cross-use of data across different use cases.
Talent Acquisition & Onboarding: Led the hiring and onboarding of two direct reports by collaborating with recruiters to set criteria, conducting 12+ interviews, and creating onboarding documentation to ensure their success.