Kagiso Kegomoditswe Rangaka
Aspiring Forensic Scientist | Analytical & Customer Service Professional
Phokeng, ZA.About
Detail-driven and analytical individual with a passion for investigation, leveraging a strong academic foundation in scientific principles, analytical techniques, and forensic methodologies. Committed to delivering efficient and effective service, enhancing productivity, and making a tangible difference in the lives of individuals and communities through a career aligned with justice and scientific inquiry.
Work
Superspar Sun-Village
|Cashier
→
Summary
Contributed to efficient retail operations and customer satisfaction by processing transactions with high accuracy and effectively managing customer inquiries and complaints.
Highlights
Processed an average of 20 transactions per hour with 99.9% scanning accuracy, significantly contributing to efficient store operations.
Provided exceptional customer service, promptly addressing product inquiries and resolving complaints to enhance customer satisfaction.
Maintained a high standard of service, ensuring positive customer experiences and fostering loyalty.
Education
University Of South Africa
→
Bachelor of Arts
Forensic Science and Technology
President Mangope Technical High School
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National Senior Certificate
Grade 12
Languages
Setswana
Fluent
English
Fluent
Sepedi
Conversational
Isizulu
Conversational
Skills
Communication
Effective Communication, Customer Interaction.
Teamwork
Collaboration, Team Collaboration.
Organization
Responsible, Punctual, Organized.
Time Management
Prioritization, Task Management.
Analytical Skills
Analytical Thinking, Scientific Principles, Forensic Methodologies.
Problem Solving
Complaint Resolution, Inquiry Resolution.
Customer Service
Customer Satisfaction, Service Excellence.
Software Proficiency
Microsoft Word, Microsoft PowerPoint, Microsoft Excel.
Data Entry
Transaction Processing, Scanning Accuracy.
Point of Sale (POS) Systems
Retail Operations, Transaction Management.
Microsoft Access
Database Management.
References
Mary Katane
HR Manager at Superspar Sun Village. Email: Sunvillage3@retail.spar.co.za. Phone: +27145523311 / +27739218799