Kaitlyn V. Tran

Organized in-store and online events, designed marketing materials, and managed social media and the Chick- fil-A One App, resulting in a 25% increase in catering orders and over $10,000 in added revenue. Strengthened customer relationships and team morale through consistent service, prompt issue resolution, and engaging community outreach.

Partnered with a nonprofit stakeholder for course project in weekly sprint meetings to identify website usability issues and plan a 2-month redesign roadmap and organized tasks and aligned team progress using Trello, ensuring consistent stakeholder updates and internal accountability

Built a responsive tidepool chart using TypeScript, Tailwind CSS, and React to improve mobile accessibility and tourist engagement and translated design ideas into high-fidelity Figma mock ups, and iterated based on stakeholder feedback.

Serve as a resource for residents, addressing inquiries about the property, university, and surrounding community. Assist in resolving roommate conflicts and personal concerns, promoting a supportive living environment, and creating a welcoming environment via programs and events.

Content creation for property social media, videos and graphic design.

Commit the Change (CTC) works together with other designers and developers to develop high-quality software for non-profit organizations in Southern California.

Utilized Figma to create and plan low/high fidelity wireframes, competitive analyses, user journeys, prototypes, design websites, components, vectors, etc.

Oversees/manages all social media accounts and websites used for marketing, events, and info about CTC

Creates all graphics, merchandise, websites and advertisements via Figma and HTML

Worked on emails, data analysis, advertisement, graphics, animation, video editing, technical writing, UX/ redesign of Bluebeam University, Coded using HTML, created wireframes and ideas via Figma, Miro, and Adobe applications

Maintained the Bluebeam University website and redesigned various educational pages, remaking thumbnails, videos, and overall improving the UI of the website

Worked with 15 other scholars to create visually stunning graphics, develop designs that tell a persuasive data- driven story, and collaborated with developers to create functional applications

Built upon technological skills using Adobe Photoshop, Illustrator, and Figma.

Learned various hard, soft, power, and work readiness skills that contributed to personal and professional growth.