Developed the flagship Guided Network Troubleshooting feature in VMware vRNI, enabling end-to-end visualization of network metrics, anomaly detection, and manual debugging of VM/app flows, along with a dashboard for creating, updating, and managing incidents, driving a 20% quarterly sales increase by effectively identifying incident patterns.
Played a pivotal role in transforming advanced in-house research into the Automatic Root Cause Analysis (AutoRCA) feature for VMware vRNI's Guided Network Troubleshooting (GNT), an automated solution that reduced manual troubleshooting by 70%, accelerated incident resolution by 40%.