Kunal Muchhala

Kunal Muchhala

Product Manager, CSPO
Seattle, US.

About

Highly accomplished Product Leader with 11+ years of progressive experience in enterprise software, specializing in driving revenue growth and market expansion. Proven expertise in leveraging strategic leadership and product innovation to deliver high-impact solutions, optimize operations, and enhance customer value in fast-paced environments. Adept at transforming complex challenges into scalable product successes across diverse domains like Digital Trust & Safety and Cloud/SaaS platforms.

Work

Sift
|

Lead Product Manager

Summary

Led product strategy and execution for Sift's fraud rules automation platform, significantly enhancing efficacy and customer revenue capture.

Highlights

Increased the efficacy and versatility of Sift's fraud rules automation platform, empowering customers to capture more revenue at scale with a 98% automated decision accuracy rate for 6 consecutive quarters.

Improved sales pipeline conversion by 55% through building a robust proof-of-value offering and revamping the product demo experience.

Box
|

Staff Product Manager

Summary

Managed critical product initiatives for Box's core file system and infrastructure, enhancing reliability and optimizing performance.

Highlights

Increased reliability and usability of Box's underlying file system by mitigating database corruptions and speeding content permissions enforcement by 20%, reducing customer escalations by 69% year-over-year.

Modernized Box's core infrastructure by rearchitecting business logic to microservices and adopting Google Cloud Platform, reducing latency during data retrieval by 66% (P99) and optimizing compute costs by 20%.

Amazon Web Services
|

Technical Product Manager

Summary

Drove product development for AWS, focusing on empowering sales and marketing teams with data-driven insights and optimizing customer compute spend.

Highlights

Empowered AWS Sales and Marketing teams with personalized, relevant, timely, and actionable insights, growing customer engagements by 34%.

Formed strategic partnerships with Services and Sales teams within AWS to help customers save up to 72% on their compute spend through reliable, customized cost optimization recommendations.

VMware
|

Product Manager

Summary

Managed the AirWatch Content Management Suite, driving sales growth through UI/UX enhancements and strategic integrations.

Highlights

Increased sales of the AirWatch Content Management Suite by 20% by enhancing UI/UX workflows, adding exclusive features, integrating with strategic partners, providing simplistic APIs, and simplifying pricing.

Education

Georgia Institute of Technology

M.S.

Electrical Engineering

California State Polytechnic University

B.S.

Electrical Engineering

Languages

English
Hindi
German

Certificates

Certified Product Sense Practitioner
Patent in Information Rights Management
Certified Scrum Product Owner
Pragmatic Marketing Professional

Skills

Product Management

Customer Empathy, Product Sense, Strategy, Vision, Creativity, Design, Commercial Acumen, Prioritization, Market Sizing, UX, Agile, Scrum, SDLC, Product Iteration, Scope Management, Analytics, Cross-functional Alignment, Marketing, Digital Trust & Safety, Enterprise Content Management, Cloud/SaaS, Platform Services, Workspace Productivity, Scrum Master, UX Design.

Soft Skills

Detail Oriented, Communication, Collaboration, Listening, Leadership, Problem Solving, Analytical Thinking, Decision Making, Time Management, Stakeholder Management.

Software & Tools

Atlassian Suite, MS Office, Figma, Eclipse, Android Studio, SQL, Tableau, Salesforce, AWS (EC2, Lambda, S3, RDS), GCP (BigQuery, Pub/Sub, Looker), Snowflake, Databricks, GenAI (ChatGPT, Claude).

Programming

C, C++, Python, SQL, HTML.

Operating Systems

Android, iOS, Windows, Linux, Mac.

Projects

References