About
A highly analytical and digitally-driven professional with a Master's in Digital Business and Data Management, passionate about leveraging technological trends and data analytics to shape compelling narratives. Proven ability to manage complex systems, analyze data, and create high-quality content, poised to refine AI communication and creativity by crafting engaging and effective training stories.
Work
Dynamic Advanced Group Cambodia
|CRM Specialist
Phnom Penh, Phnom Penh, Cambodia
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Summary
Managed the Salesforce CRM system, optimizing data integrity and user proficiency while leading key technical implementations to enhance operational efficiency.
Highlights
Administered and optimized the Salesforce CRM system for multiple users, ensuring data discipline and streamlining operational workflows.
Developed and implemented custom reports and dashboards within Salesforce, generating actionable insights that supported strategic decision-making.
Spearheaded the implementation of a new Task Management System, overseeing the project lifecycle from requirements gathering to successful deployment.
Designed and delivered comprehensive training programs to end-users, significantly improving system adoption and data input accuracy.
Dynamic Pharma Co., Ltd.
|Associate Business Development Specialist
Phnom Penh, Phnom Penh, Cambodia
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Summary
Drove business growth and operational excellence by analyzing processes, managing key relationships, and co-leading critical system implementations.
Highlights
Analyzed complex business processes and financial data, contributing to the development and implementation of strategic business plans.
Cultivated and managed relationships with a portfolio of customers and distributors, securing agreements and fostering long-term partnerships.
Co-led the implementation of a new CRM system, acting as a system administrator to enhance data management and operational efficiency.
Monitored and ensured departmental compliance with ISO standards, upholding high quality and process integrity.
Volunteer
AIESEC in LUCT
|Various Leadership Roles
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Summary
Contributed to organizational leadership, financial management, and event logistics across various roles within AIESEC, fostering global engagement and youth development.
Highlights
Served as Local Committee Vice President of Finance and Legality (Feb 2018-Jan 2019), managing financial operations and ensuring compliance for a youth organization.
Managed entity supporting teams as Account Manager (Feb-Jul 2019), coordinating resources and fostering collaboration among diverse teams.
Orchestrated the logistics for the YouthSpeak Forum 2019 (Mar-Jun 2019), successfully executing a large-scale event for youth development.
Participated in an international exchange program focused on SDG 8 in Indonesia (Aug-Sep 2019), gaining global perspective and project experience.
Education
Royal University of Laws and Economics
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Master's Degree
Entrepreneurship and Project Management
Courses
Entrepreneurship
Project Management
Audencia Business School
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Master's Degree
Management, Digital Business and Data Management
Courses
Digital Transformation
Big Data Analysis
Industry 4.0
Change Management
Digital Business Models
Data for Business Challenges
Cybersecurity in the Digital Economy
Paragon International University
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Bachelor's Degree
Business Administration
Courses
Finance
Marketing
Accounting
Human Resources
Management
Research
Business Capstone
Cambodia Taxation
Awards
The Honor's Graduation of Business Administration
Awarded By
Paragon International University
Recognized for outstanding academic performance and achievement in Business Administration.
SmartEdu University Student Development Program (USDP)
Awarded By
SmartEdu
Participated in a prestigious program designed to foster student development and leadership skills.
Math Outstanding Student Grade 9
Awarded By
Academic Recognition
Awarded for exceptional performance in Mathematics.
Languages
English
Khmer
Certificates
Certified Salesforce Administrator
Issued By
Salesforce
Skills
Data & Analytics
Data Analysis, Big Data Analysis, Data Cleaning, Data Entry, Reporting, Dashboarding, CRM Systems, Salesforce Administration, Digital Transformation.
Project Management
Project Management, Task Management, Project Leadership, Strategic Planning, Process Optimization, Stakeholder Mapping.
Content & Communication
Content Planning, Social Media Content Creation, Artwork Design, Technical Writing, Translation (English to Khmer), Desktop Research, Business Communication, Narrative Development.
Business Acumen
Business Process Analysis, Financial Analysis, Business Plan Development, Stakeholder Management, ISO Implementation, Entrepreneurship, Marketing Strategy.
Software & Tools
Salesforce, Google Drive, Microsoft Office 365, Canva, Survey Tools.