LINUS OSEMUDIAMEN AROBOI
Aspiring Software Engineer & Data Analyst
27, Levi Ogbuo Street, Isheri, Lagos State, 100264, Lagos, NG.About
Highly motivated and innovative professional with a unique blend of experience in data analytics, operations, and backend engineering principles. Eager to leverage a strong foundation in Python, SQL, and Java, coupled with a Diploma in Backend Engineering, to contribute to a challenging Software Engineer role. Proven ability to drive efficiency, analyze complex data, and enhance customer satisfaction, positioning for a career-advancing opportunity in a reputable technology company.
Work
Lagos, Lagos State, Nigeria
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Summary
Managed diverse financial operations, ensuring accuracy and efficiency in transaction processing, reconciliation, and customer service for a leading financial institution.
Highlights
Managed daily settlement of high-volume bank card transactions (Verve, Mastercard) and international/local transfers, ensuring accuracy and compliance.
Streamlined daily ATM transaction and General Ledger account reconciliation processes using Excel, significantly enhancing reporting accuracy.
Supported monthly and year-end financial close processes by providing accurate reconciliation reports, contributing to timely financial statements.
Processed various customer transactions, including cheques and process drafts, maintaining high operational efficiency and service standards.
Handled custom import duty and NESS fee export processing, alongside fixed deposit and treasury operations, ensuring adherence to financial regulations.
Lagos, Lagos State, Nigeria
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Summary
Developed data-driven insights and solutions as a Data Analyst Intern, leveraging Python and SQL to enhance customer satisfaction and retention.
Highlights
Developed algorithms using Python programming and designed SQL queries to extract and analyze complex datasets, presenting findings via PowerPoint and Excel.
Performed comprehensive data modeling and prescriptive analytics, achieving a 75% customer satisfaction rate through data-driven insights.
Utilized SQL and Microsoft Excel to create interactive dashboards and analyze data, contributing to a 10% improvement in customer retention.
Resolved customer issues effectively, reducing complaints by 30% through data-backed strategies and proactive problem-solving.
Maintained reports with a consistent 95% on-time delivery rate, ensuring timely access to critical business intelligence.
Volunteer
Sanitation Community Development Service Group
|President
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Summary
Led and guided a community sanitation initiative, fostering environmental responsibility and community engagement.
Highlights
Managed and provided guidance for over 270 sanitation group members in Portharcourt, Nigeria, ensuring effective execution of community service projects.
Drove community participation in sanitation efforts, contributing to improved public health and environmental standards.
Awards
Most Active Student Volunteer
Awarded By
Redeemed Christian Fellowship, University of Benin
Recognized for exceptional dedication and active participation in volunteer initiatives within the university community.
Skills
Programming Languages
Python, Java, SQL.
Data Analysis & Visualization
Data Modeling, Prescriptive Analytics, Data Visualization, Storytelling, SQL Queries, Microsoft Excel.
Software & Tools
Microsoft Office Suite, PowerPoint, Excel, Oracle Platform.
Operations & Reconciliation
Transaction Processing, Account Reconciliation, Financial Reporting, Customer Service, E-channels Management.
Project Management
Project Coordination, Process Improvement, Timeline Management.
Soft Skills
Emotional Intelligence, Analytical Thinking, Leadership, Problem Solving, Team Management, Presentation Skills, Customer Relations.
Compliance & Security
Ethics and Compliance, Cybersecurity Principles, Health Safety and Environment (HSE).
Languages
English
Certificates
Interests
Professional Development
Programme Facilitation, Research.
Recreation
Games, Outdoor Sports.
References
Emmanuel Chindaya
Head of Operations, Zenith Bank, Charity Branch | emmanuel.chindaya@Zenithbank.com | +2348034671866