Ingrid MOULIN
Senior Administrative and Financial Manager
Bretteville-sur-Odon, FR.About
Highly experienced Senior Administrative Assistant with over 25 years in the National Education sector, specializing in comprehensive administrative, human resources, and financial management. Proven ability to navigate complex public and private sector environments with exceptional rigor, discretion, and adaptability, ensuring efficient operations and strategic support.
Work
Éducation Nationale et Enseignement Supérieur – Académie de Normandie
|Senior Administrative and Financial Manager for Private Secondary School Teachers
Caen, Normandie, France
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Summary
Overseeing comprehensive administrative and financial management for up to 400 private secondary school teachers, ensuring compliance and smooth operations within the French National Education system.
Highlights
Managed individual administrative and financial records for up to 400 private secondary school teachers, ensuring accuracy and regulatory compliance.
Developed and processed administrative acts and managed career progression for teaching staff, including advancements, leaves, and service records.
Served as Deputy Internal Financial Control Referent, contributing to the security of financial procedures and internal controls.
Provided secretariat support for academic joint consultative committees (4 annually), facilitating effective communication and decision-making.
Mentored and supported new agents, ensuring their successful integration and adherence to established protocols.
Éducation Nationale et Enseignement Supérieur – Académie de Normandie
|Administrative and Financial Manager for Private Secondary Substitute Teachers
Caen, Normandie, France
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Summary
Provided administrative and financial oversight for substitute teachers, ensuring accurate record-keeping and timely processing.
Highlights
Managed administrative and financial files for substitute teachers, ensuring compliance with institutional guidelines.
Monitored and processed administrative and financial transactions for substitute personnel.
Éducation Nationale et Enseignement Supérieur – Académie de Normandie
|Executive Assistant to the Head of Division, Private Education Division
Caen, Normandie, France
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Summary
Provided comprehensive secretarial and administrative support to the Head of the Private Education Division, managing critical communications and regulatory processes.
Highlights
Drafted and distributed official administrative documents, ensuring clarity and adherence to institutional standards.
Organized and prepared for Joint Consultative Committees (CCMA) meetings, contributing to efficient decision-making processes.
Managed the Head of Division's agenda and appointments, optimizing time management and scheduling.
Monitored and processed regulatory files, ensuring compliance with all applicable policies and deadlines.
Served as a key interface between academic institutions and various services, facilitating smooth communication and coordination.
Institut universitaire de Technologie de Caen
|Executive Assistant to the Director
Caen, Normandie, France
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Summary
Provided high-level administrative support to the Director, managing correspondence, scheduling, and student/faculty records.
Highlights
Managed correspondence, organized meetings, and maintained the Director's agenda, ensuring efficient daily operations.
Oversaw the administrative follow-up of student and teacher records, ensuring accuracy and confidentiality.
Collège Jacques Prévert
|Bursar's Secretary
Verson, Normandie, France
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Summary
Supported financial and administrative operations, including budget tracking and managing student billing for a junior high school.
Highlights
Monitored budgetary allocations, managed orders, and processed invoicing, ensuring financial accuracy.
Handled school fees for boarding students and efficiently communicated notices to families regarding financial matters.
Collège Jacques Prévert
|Bursar's Secretary
Verson, Normandie, France
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Summary
Supported financial and administrative operations, including budget tracking and managing student billing for a junior high school.
Highlights
Monitored budgetary allocations, managed orders, and processed invoicing, ensuring financial accuracy.
Handled school fees for boarding students and efficiently communicated notices to families regarding financial matters.
Rectorat de Caen
|Administrative Restaurant Manager
Caen, Normandie, France
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Summary
Managed the logistics, budget, and operations for an administrative restaurant serving 200 covers daily.
Highlights
Managed logistics and supply chain for an administrative restaurant, ensuring efficient operations.
Monitored budget, costs, and inventory for restaurant supplies, optimizing resource allocation.
Organized and enhanced service delivery for 200 daily covers, improving customer satisfaction.
DSDEN du Calvados, DIPER
|Administrative Manager for Public Primary School Teachers
Hérouville St Clair, Normandie, France
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Summary
Managed administrative processes for public primary school teachers, including leave and assignment tracking.
Highlights
Managed administrative records for public primary school teachers, ensuring compliance with educational regulations.
Tracked and processed teacher leaves, positions, and assignments.
Collège Jean Moulin
|Educational Assistant (Youth Employment Program)
Gace, Normandie, France
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Summary
Provided educational and supervisory support for 250 students in a specialized football program, fostering a positive learning environment.
Highlights
Supervised and supported 250 students, ensuring their safety and well-being within the school environment.
Provided pedagogical and educational support through workshops, cultural activities, and homework assistance.
Contributed to school life by assisting pedagogical teams (teachers, CPE, supervisors, administration) and organizing school and sports events.
Thyssen Ascenseurs
|Administrative Secretary
Caen, Normandie, France
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Summary
Provided administrative support, managing intervention planning and client relations for a lift company.
Highlights
Managed administrative follow-up, scheduled interventions, and maintained client relationships.
Agence France Télécom
|Customer Advisor / Customer Service Agent
Flers, Argentan, Normandie, France
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Summary
Managed customer inquiries, complaints, subscriptions, and sales for a telecommunications agency.
Highlights
Handled customer files, resolved complaints, managed subscriptions, and processed sales, ensuring customer satisfaction.
Société Green Gulf Investments, Haras des Capucines La Cochère
|Bilingual Export Secretary
La Cochère, Normandie, France
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Summary
Managed 148 export files for horses, handling bilingual correspondence, customs formalities, and logistics.
Highlights
Managed 148 export files for horses, coordinating logistics, customs, and bilingual correspondence.
Ensured strict adherence to deadlines and prioritized urgent tasks for international shipments.
Office de tourisme d'Argentan
|Tourist Welcome Agent
Argentan, Normandie, France
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Summary
Provided public reception, information, ticketing, and orientation services for tourists.
Highlights
Provided comprehensive reception, information, and ticketing services to the public.
Oriented visitors and managed public inquiries, enhancing the tourist experience.
Volunteer
Collège Jean Moulin
|Substitute Parent Representative for Class Councils
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Summary
Actively participated in school governance as a substitute parent representative, contributing to student welfare and educational discussions.
Highlights
Represented parent interests in class councils, providing feedback and contributing to school community discussions.
Fostered collaboration between parents, teachers, and administration to support student success and school initiatives.
Education
Université de CAEN
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Master's Degree
Applied Foreign Languages (Business and Commerce)
Languages
French
English
Certificates
Excel 2022 Certification
Issued By
Professional Training
SAENES Internal Competition Preparation
Issued By
Professional Training
EPP Private (e-learning)
Issued By
Professional Training
Skills
Administrative Management
Document Drafting, Meeting Organization, Agenda Management, Deadline Tracking, Filing & Archiving, Dashboard Creation, User Reception & Information, Inter-departmental Coordination, Regulatory Compliance.
Human Resources
HR Administration, Career Progression Tracking, Leave Management, Administrative Act Drafting, Joint Consultative Committee Secretariat, New Agent Onboarding & Mentoring.
Financial Management & Internal Control
Budget Monitoring, Order Management, Invoicing, Stock Management, Financial Procedure Security, Internal Control Application, Financial Control Referent Support.
Operational Coordination
Complex Dossier Management, Cross-functional Coordination, Logistics Management, Process Optimization.
Client & Public Relations
Customer Service, Client Relationship Management, Complaint Resolution, Information Dissemination, Ticketing Operations, Public Orientation.
Soft Skills
Public Service Ethos, Professional Discretion, Rigor, Organization, Adaptability, Teamwork, Collaborative Work, Priority Management.
Technical Skills
Microsoft Excel.
Interests
Wellness
Yin Yoga.