MAHER EL-JAMMAL

Business Operations & Development Leader | Data-Driven Strategist
Beirut, LB.

About

Results-driven professional with a robust background in business operations, sales development, and data analysis, adept at leveraging market insights to propel revenue growth and optimize market positioning. Proven ability to lead cross-functional teams, streamline complex processes, and manage high-value sales pipelines to ensure client satisfaction and achieve significant business objectives.

Education

University College of Bahrain
Saar, Saar, Bahrain

Bachelor's Degree

Business Management

Work

ID Works Global
|

Business Operation Lead

Beirut, Beirut, Lebanon

Summary

Leading end-to-end tender preparation and project delivery for fit-out projects, ensuring compliance, optimizing costing, and driving operational excellence.

Highlights

Spearheaded end-to-end tender preparation for complex fit-out projects, coordinating cross-functional teams to ensure 100% compliance with client requirements and timely proposal submissions.

Established a centralized document management system, enhancing data integrity and serving as a single source of truth for all tender and project documentation, including BoQs and subcontractor quotations.

Designed and implemented standardized templates, checklists, and structured Bill of Quantities (BoQ) frameworks, streamlining bid preparation and reducing documentation time by an estimated 15%.

Oversaw project costing and financial tracking, implementing risk-adjusted pricing models and cost variance analysis to achieve competitive tender submissions and improve forecasting accuracy.

Managed on-site operations and project delivery, coordinating resources and monitoring budgets to ensure timely completion and adherence to the highest quality standards.

Produced executive-level reports, dashboards, and strategic insights for senior management, directly supporting data-driven strategic decisions and operational performance improvements.

NAKIVO
|

Business Development Manager

Beirut, Beirut, Lebanon

Summary

Managing the identification, cultivation, and conversion of business opportunities across Europe and Africa, driving significant revenue growth through a $2M+ sales pipeline.

Highlights

Managed a $2M+ sales pipeline, identifying, cultivating, and converting business opportunities across Europe and Africa to consistently drive business growth.

Built and maintained robust relationships with key stakeholders and decision-makers, enhancing customer engagement and achieving high satisfaction levels across the region.

Developed and executed tailored sales strategies for Europe and Africa, significantly improving lead conversion rates and driving substantial revenue growth.

Collaborated cross-functionally with marketing, product, and customer service teams to ensure a cohesive and effective approach to lead management and customer experience.

Utilized CRM tools and data analytics to track, analyze, and optimize lead management processes, enhancing sales operation efficiency and effectiveness.

Negotiated and secured high-value contracts, fostering strategic partnerships that directly supported business objectives and market expansion.

NielsenIQ
|

Account Manager

Riyadh, Riyadh, Saudi Arabia

Summary

Managed key retail accounts in Saudi Arabia, leveraging data analytics to deliver market insights, drive business development, and ensure high client satisfaction.

Highlights

Managed a portfolio of retail accounts across central and eastern Saudi Arabia, fostering strong client relationships and achieving a Net Promoter Score (NPS) rating of 9+ throughout tenure.

Conducted in-depth retail analysis using advanced data analytics and statistical methodologies, providing clients with actionable insights into market positioning and revenue optimization.

Ensured timely submission of all monthly deliverables and accommodated ad-hoc requests, maintaining a 100% commitment to client satisfaction and data accuracy.

Presented comprehensive market analysis reports to account management teams and C-level executives, informing strategic decisions and market adjustments.

Spearheaded lead generation, contract negotiations, and onboarding, successfully acquiring 3 new key accounts.

Identified and capitalized on business development opportunities, achieving over 200% sales growth within a 4-year period.

Cheil Worldwide (Samsung Group)
|

Data & Insights Team Lead

Jeddah, Jeddah, Saudi Arabia

Summary

Led a team of data analysts to collect and interpret market data, producing actionable insights and implementing systems to improve data quality and operational efficiency for Samsung electronics.

Highlights

Collected and analyzed field force data to produce insightful, actionable reports for Samsung electronics, directly influencing strategic decisions.

Conducted extensive market research to provide critical insights into factors impacting client positioning and market share, guiding strategic adjustments.

Supervised the recruitment, training, and development of a team of data analysts, ensuring high proficiency and alignment with company goals.

Implemented an online system for data collection, significantly improving report production lead time by 20% and enhancing data quality.

Identified opportunities to drive category distribution and market share, contributing to overall business growth strategies.

Oversaw the design, budget calculation, and successful market implementation of channel incentive programs, boosting sales performance.

Saudi Marketing Company
|

Business Intelligence Analyst / Data Analyst

Dammam, Dammam, Saudi Arabia

Summary

Collaborated with the General Manager to align sales operations with company goals, leveraging data-driven analysis to forecast sales, identify market segments, and implement BI tools.

Highlights

Collaborated with the General Manager to align sales operations with company objectives, contributing to consistent sales growth and business development.

Forecasted future sales prospects and market trends, providing strategic insights that supported sustained sales growth and business expansion.

Successfully identified a target customer segment in a challenging market through meticulous data-driven analysis, enhancing market penetration strategies.

Produced comprehensive competitive analysis reports and evaluated the effectiveness of advertising campaigns, informing strategic adjustments and resource allocation.

Monitored sales Key Performance Indicators (KPIs) and marketing activities, translating complex data into actionable strategic plans.

Led the implementation of new business intelligence tools and designed informative reports, improving data accessibility and supporting executive decision-making.

Languages

English
Arabic

Skills

Data & Analytics

Data Analysis, Market Research, Business Intelligence, Statistical Analysis, Data Visualization (Tableau, Power BI), Report Generation, Forecasting and Trend Analysis, Excel (PivotTables, Power Query).

Business Operations & Development

Tender Management, Document Management Systems (DMS), Cost Estimation, Risk Analysis, Pricing Models, Account Management, Business Development, CRM Software (Salesforce, Odoo), Strategic Planning, Process Optimization, Sales Pipeline Management, Contract Negotiation.

Project & Team Leadership

Project Management (Aconex), Cross-Functional Collaboration, Team Leadership, Client Relationship Building, Stakeholder Management, Problem Solving, Adaptability, Time Management, Communication Skills, Presentation Skills.