MARCOS FREITAS

Monitored and investigated transactions for fraudulent activity, implementing preventative measures to uphold financial integrity and policy compliance for Meta's services.

Generated comprehensive financial reports and analyzed transaction data to identify trends, issues, and opportunities, informing strategic improvements for payment processes.

Ensured all payment processes adhered to stringent financial regulations and company policies, maintaining high standards of operational quality and reducing compliance risks.

Collaborated with finance, legal, and customer support teams to resolve payment-related challenges and optimize processes, enhancing inter-departmental efficiency.

Provided payment-related guidance and solutions to users, resolving inquiries and ensuring smooth transaction experiences while maintaining service quality.

Achieved 99%+ accuracy in locating and picking products from warehouse shelves based on customer orders, minimizing errors and returns.

Inspected all items for damage or defects before packing, upholding quality control standards for outgoing shipments.

Utilized barcode scanning systems for precise product tracking and labeling, enhancing inventory accuracy and supply chain visibility.

Communicated effectively with supervisors to resolve issues and delays, ensuring timely order processing and team coordination.

Ensured 100% compliance with quality standards for market sale and export produce, maintaining product integrity and customer satisfaction.

Managed detailed records of crop production and labor, providing data for operational planning and resource allocation.

Liaised with suppliers to coordinate material and equipment orders, optimizing inventory and ensuring timely availability for production cycles.

Supervised and trained a team of horticultural workers, improving operational efficiency and adherence to best practices.

Automated key data handling processes using Python and Excel macros, increasing data accuracy by 15% and improving operational efficiency by 20%.

Led comprehensive P&L analysis, cash flow management, and budget adherence, ensuring financial stability and strategic resource allocation.

Supervised a finance team of 3 members, overseeing annual audits and supporting successful system integration projects.

Developed and presented financial reports to senior management, providing critical insights for strategic decision-making.

Utilized data analysis tools to optimize banking transactions, streamlining processes and reducing operational costs by 10%.

Led the implementation of new technological solutions, improving service delivery and enhancing customer experience for a branch serving over 5,000 clients.

Managed daily cash flow and customer service protocols, maintaining high operational standards and regulatory compliance.

Directed and mentored a team of 10 branch employees, fostering a performance-driven culture and ensuring adherence to best practices.

Processed invoices, receipts, and transactions with 99.5% accuracy, ensuring data integrity within accounting systems.

Assisted in the reconciliation of bank statements and financial accounts, identifying and resolving discrepancies to maintain ledger accuracy.

Collaborated with suppliers, clients, and internal teams to resolve payment and invoice discrepancies efficiently.

Supported the preparation of financial statements and reports, contributing to timely and accurate financial disclosures.