Dr. Maxine Dorkin

Directed country-level operations for 21,000+ alumni, overseeing engagement strategy, program coordination, and systems implementation.

Designed a comprehensive Alumni Engagement Strategy based on doctoral research into youth employment transitions, increasing participation by 30%.

Developed and implemented impact measurement frameworks and dashboards to track alumni career progression metrics.

Managed 60+ annual alumni events, engaging 3,000+ attendees and coordinating volunteers and partnerships.

Spearheaded Salesforce CRM implementation for enhanced community engagement and data analysis.

Provided coaching supervision to teams of coaches, facilitators, and social work practitioners, enhancing professional capabilities.

Developed internal learning and development programs for organizational coaches and mentors, ensuring high-quality service delivery.

Conducted performance management and quality assurance for service providers, maintaining high standards of practice.

Facilitated skills training workshops across micro, meso, and macro practice domains, building practitioner capacity.

Designed and assured quality of behavioral intervention models, ensuring effective program implementation.

Led the successful implementation of institutional technology systems and organizational development strategies for a 500+ employee organization.

Designed and managed end-to-end remote onboarding for 200+ employees, achieving a 4.9 Net Promoter Score (NPS) for the program.

Developed robust organizational policies, procedures, governance frameworks, and performance management systems to enhance operational efficiency and compliance.

Coordinated weekly all-hands meetings for 300+ staff (4.7 NPS) and organized company retreats (4.8 NPS), fostering a cohesive and engaged culture.

Facilitated a leadership curriculum for middle managers, integrating theoretical frameworks with practical application to drive professional development.

Achieved a 15% promotion rate among program graduates, with one participant advancing to a CEO-level position.

Designed and developed professional development content focused on critical leadership competencies.

Facilitated reflective learning processes and provided individual coaching to program participants, fostering skill acquisition.

Oversaw senior operations for regional educational delivery, serving 5,000+ annual learners across multiple programs.

Provided coaching supervision to teams of coaches and facilitators, developing internal learning programs to enhance their effectiveness.

Conducted end-of-cohort assessments, captured program metrics, and produced institutional reports to inform strategic decisions.

Designed workplace interventions with employer partners for onsite coaching and retention management.

Developed HR policies, including disciplinary frameworks, codes of conduct, and governance documents.

Conducted clinical intake interviews, assessments, and provided supportive psychological services.

Designed and facilitated group coaching and counseling interventions, enhancing client well-being.

Delivered PTSD counseling services and initiated group and community work programs.

Ensured quality control of all clinical work and managed facility operations.

Established and managed a private practice, delivering coaching, counseling, and consulting services utilizing CBT and ACT methodologies.

Secured and managed client relationships with prominent organizations including Standard Bank of South Africa and National Department of Public Service and Administration.

Developed and delivered customized Employee Assistance Programmes and organizational development initiatives for corporate and government clients.

Provided oversight and supervision of Child Welfare Societies' core programs in North West Province.

Managed program areas including Child Protection, HIV/AIDS and Care of Children, Organizational Development, Advocacy, and Policy Development.

Conducted comprehensive bio-psychosocial assessments and prepared reports for legal action.

Provided court testimony, demonstrating expertise in legal and social welfare contexts.

Trained and supervised social work staff and chaired weekly team meetings, fostering professional development.

Participated in multidisciplinary teams with psychologists, health professionals, and lawyers to ensure holistic client care.

Conducted individual, group, and community needs analyses to identify key intervention areas.

Developed and implemented comprehensive intervention plans tailored to client needs.

Provided crisis response and implemented PTSD counseling plans, supporting individuals through trauma.

Provided psychosocial support to individuals and implemented support groups for enhanced well-being.

Designed and implemented community work initiatives, fostering engagement and support.

Served as a government liaison for social grant applications, facilitating access to essential services.

Provided strategic guidance and oversight as a Non-Executive Board Member for St. Theresa's Home for Boys.

Contributed to key decision-making processes, supporting the organization's mission and operations.