ISAAC DONALD MIRACLE

SALES EXECUTIVE
Port Harcourt, NG.

About

Highly accomplished Sales Executive with over 6 years of progressive experience, specializing in driving revenue growth and market expansion for Fintech start-ups and payment solutions. Proven expertise in developing comprehensive business plans, leading successful brand awareness campaigns, and optimizing sales processes to achieve ambitious targets. Adept at fostering customer-centric relationships and leveraging strategic insights to deliver measurable results in competitive markets.

Work

Africave Technologies Limited (Kippapay)
|

SALES EXECUTIVE

Port Harcourt, Rivers State, Nigeria

Summary

Led sales initiatives for a Fintech startup, driving market penetration and brand awareness for payment solutions.

Highlights

Spearheaded the development and execution of a comprehensive business plan, establishing ambitious sales targets and market penetration strategies that significantly expanded client acquisition within the Fintech sector.

Initiated and managed successful brand awareness campaigns in targeted geographical areas, leading to a measurable increase in market presence and lead generation for payment solutions.

Provided in-depth product information and tailored solutions to clients, addressing complex inquiries and ensuring thorough understanding of offerings to accelerate sales cycles.

Collaborated cross-functionally with the sales team to resolve client inquiries, fostering a cohesive and customer-centric approach that enhanced overall team efficiency and client retention.

Multichoice Nigeria
|

SALES EXECUTIVE

Port Harcourt, Rivers State, Nigeria

Summary

Managed sales operations, agent onboarding, and customer retention strategies for a leading entertainment provider.

Highlights

Orchestrated the recruitment and comprehensive onboarding of new sales agents ("Sabimen"), ensuring their rapid integration and proficiency with company systems and procedures to enhance sales readiness.

Managed the retrieval of company devices from inactive sales agents, effectively overseeing asset management and minimizing potential losses.

Scheduled and executed monthly market storm activities at strategic locations, directly contributing to increased subscriptions and elevated sales volumes through amplified product awareness.

Resolved complex customer subscription queries, consistently prioritizing satisfaction and fostering deep product comprehension, which improved customer retention rates.

Developed and delivered extensive training programs for new onboarding agents, covering subscription terminal handling, business ethics, and customer retention strategies, boosting agent performance.

Mibaketz Integrated Ventures.
|

CO-FOUNDER

Port Harcourt, Rivers State, Nigeria

Summary

Co-founded and led operations for a satellite materials venture, overseeing procurement, logistics, and strategic growth initiatives.

Highlights

Directed end-to-end procurement, logistics, and warehousing operations for satellite materials from diverse suppliers, streamlining supply chain efficiency and managing inventory.

Resolved critical transportation challenges, consistently ensuring outstanding customer service and maintaining high on-time delivery rates for product distribution.

Provided strategic recommendations for technology acquisition, successfully implementing innovative solutions that optimized the installation process and improved service delivery.

Formulated and enforced operational policies to enhance logistics and overall efficiency, supervising and implementing growth strategies that scaled the business and expanded market reach.

Education

Federal University of Technology Owerri
Owerri, Imo State, Nigeria

MSC

Environmental Management Technology

Rivers State University Port Harcourt
Port Harcourt, Rivers State, Nigeria

Bachelor

Chemical/Petrochemical Engineering

Kidi Secondary Commercial College
N/A, N/A, Nigeria

WAEC Certificate

Secondary Education

Skills

Sales & Business Development

Negotiation, Market Penetration, Business Planning, Sales Strategy, Client Acquisition, Lead Generation.

Customer Relationship Management

Communication, Customer Satisfaction, Client Inquiries, Customer Retention, Problem Solving.

Product & Market Expertise

Product Knowledge, Market Awareness, Fintech Solutions, Payment Systems, Brand Awareness.

Operations & Logistics

Procurement, Logistics Management, Warehousing Operations, Supply Chain Optimization, Asset Management, Transportation Management.

Technical & Analytical Skills

Tech Proficiency, System Implementation, Data Analysis, Strategic Recommendations.

Leadership & Training

Team Leadership, Onboarding, Training & Development, Policy Enforcement, Growth Strategy.