About
Results-driven Product Manager with over 12 years of experience leading end-to-end product development, specializing in eCommerce, SaaS, and multi-vendor marketplace solutions. Proven expertise in driving product roadmaps, cross-functional collaboration, and strategic initiatives that significantly increase user retention, feature adoption, and revenue. Seeking opportunities to lead product innovation and shape long-term business success for forward-thinking organizations.
Work
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Summary
Led end-to-end product development and strategy for high-quality SaaS and WordPress-based eCommerce solutions, significantly boosting user retention and feature adoption.
Highlights
Led a team of 15+ developers, ensuring high-quality SaaS and WordPress-based eCommerce product development and seamless platform performance.
Revamped the Dokan Multivendor Marketplace strategy, increasing user retention by 25% while serving over 80K marketplace owners worldwide.
Defined product strategy, crafted user stories, and developed roadmaps, helping align features with customer needs and boosting 30% of feature adoption.
Collaborated with cross-functional teams (analysis, design, engineering, marketing), accelerating release cycles by 20%.
Achieved a 40% increase in efficiency in customer onboarding by revamping product marketing strategies, improving documentation, and increasing social media engagement.
Established data-driven feedback loops and refined product features, reducing the total churn rate by 15%.
Streamlined release management and sprint planning, ensuring 98% of feature releases were on time.
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Summary
Managed the execution of 120+ projects, optimizing resource allocation and project delivery across diverse teams for a software development company.
Highlights
Managed execution of 120+ projects, ensuring adherence to budget, schedule, and scope while reducing project overruns by 30%.
Led a team of 12+ professionals, optimizing resource allocation and boosting efficiency by 25%.
Directed cross-functional teams, including 2 developer teams from India and Australia, enhancing collaboration and reducing bottlenecks, leading to a 20% faster project delivery.
Negotiated with stakeholders and suppliers, achieving a 15% reduction in procurement costs.
Maintained a high standard of customer support, improving client satisfaction by 35%, and personally managed Work Breakdown Structures (WBS) for optimized execution speed.
Generated approximately $1 million in revenue, representing a 150% increase from the previous period.
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Summary
Directed agile sprints and optimized project workflows for a software development company, significantly improving team productivity and customer satisfaction.
Highlights
Directed agile sprints and project execution, enhancing team productivity by 22%.
Defined product priorities based on market research and stakeholder input, resulting in a 15% improvement in customer satisfaction.
Optimized project workflows to reduce development bottlenecks, ensuring an 18% reduction in turnaround time.
Coordinated recruitment and selection for key project roles, improving team performance by 42%.
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Summary
Developed and enhanced core plugins for a leading WordPress solutions provider, improving scalability, performance, and transaction efficiency for over 120,000 active installations.
Highlights
Served as a key developer for Dokan, WP User Frontend, and Project Manager plugins, significantly enhancing their scalability and performance.
Integrated payment gateways and third-party APIs, resulting in a 35% increase in transaction efficiency.
Oversaw performance improvements for over 120,000 active installations, increasing site load speed and user experience.
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Summary
Designed and optimized database systems for a print design company, significantly improving query response time and ensuring data security.
Highlights
Designed and optimized database systems, achieving a 37% reduction in query response time.
Reduced system downtime by 30% and ensured data security and integrity by implementing robust database management techniques.
Skills
Cross-Functional Leadership
Engineering Oversight, UX Collaboration, QA & Release Management, User Experience.
Product Marketing & Customer Engagement
Go-to-Market Strategy, Documentation, Onboarding, Customer Communication Strategies.
Product Ownership & Strategy
Roadmap Planning, Feature Prioritization, Decision-Making, Agile Methodologies, 0-1 Product Development, End-to-End Product Management.
Project & Program Management
Sprint Planning, Stakeholder Communication, Talent Management, Change Management, Retrospective.
eCommerce, SaaS & Payments
Onboarding, Shopify, Multivendor Marketplace, WooCommerce, Subscription Models, Payment Gateways.
Technical & Analytical Expertise
WordPress Development, PHP, MySQL, REST APIs, Cloud Platforms, Microservices, AI Integration.
Analytics & Optimization
A/B Testing, Google Analytics, Data-Driven Decision Making, User Experience Enhancements, Retention, MRR.
Collaboration & Tools
GitHub, Slack, ClickUp, Jira, Trello, Asana, MS Office, Figma, Balsamiq, Whimsical.